Yasmin Mossa

• Develop and implement operational strategies, policies and plans for the MIS, examinations, marketing and IT departments aligned with the strategic aims and objectives of the company.
• Identify opportunities for innovation and improvement ensuring operation at a high level of efficiency, effectiveness and accountability.
• Lead the Stallion project (in-house software development) to incorporate other departments of the college such as Quality and Key Performance Indicators thus completing the remainder of functions of the Enterprise Resource Planning (ERP) System. Analyse, design, develop and implement the Quality and Key Performance Indicators modules of the in-house ERP System called StallionERP.
• Responsible for the complete data lifecycle from acquisition to dissemination of four colleges, ensuring compliance with government policies, contractual requirements, and guidelines.
• Continuously assess information requirements, recommend cost-effective technologies to meet those needs, and ensure compliance with budget constraints.
• Support the CEO in contract compliance matters and follow the procedures for the closure of the colleges and handover to the government. Participate actively in high-level board meetings and contribute insights and expertise to strategic discussions and decision-making processes.
• Spearheaded team development initiatives by providing comprehensive training to team members, delivering workshops on emerging technologies and best practices, and facilitating collaborative learning sessions to enhance overall team performance and expertise.
• Facilitate examinations and standardization of examination processes and outcomes.
• Ensure accurate and valid data is readily available for funding, audit and inspection purposes. Constantly improve the accessibility, accuracy and validity of data used by TOP.
• Serve as the primary point of contact for all internal and external communications related to data requirements.

• Lead the Stallion project (in-house software development) to incorporate other departments of the college such as IT, Surveys, Marketing, Employer Engagement, and Alumni Management, thus completing other functions of the Enterprise Resource Planning (ERP) System
• Analyse, design, develop and implement the IT, Surveys, Marketing, Employer Engagement, and Alumni Management modules of the in-house ERP System called StallionERP.
• Drive the team and operations of the IT, MIS and Examinations, across all colleges ensuring alignment with the strategic aims and objectives of the company.
• Spearhead team development initiatives by providing comprehensive training to team members, delivering workshops on emerging technologies and best practices, and facilitating collaborative learning sessions to enhance overall team performance and expertise.
• Facilitate examinations and standardization of examination processes and outcomes.
• Ensure accurate and valid data is readily available for funding, audit and inspection purposes. Constantly improve the accessibility, accuracy and validity of data used by TOP.
• Ensure the IT infrastructure and operations are running smoothly to support the overall college operation in terms of teaching, learning and assessments.
• Serve as the primary point of contact for all internal and external communications related to data requirements.

• Lead the Stallion project (in-house software development) to incorporate other departments of the college such as HR and Finance, thus making it an Enterprise Resource Planning (ERP) System.
• Analyse, design, develop and implement the HR and finance modules of the in-house ERP System called StallionERP.
• Manage the team and operations of the IT, MIS and Examinations, across all colleges ensuring alignment with the strategic aims and objectives of the company.
• Facilitate examinations and standardization of examination processes and outcomes.
• Ensure accurate and valid data is readily available for funding, audit and inspection purposes. Constantly improve the accessibility, accuracy and validity of data used by TOP.
• Ensure the IT infrastructure and operations are running smoothly to support the overall college operation in terms of teaching, learning and assessments.
• Serve as the primary point of contact for all internal and external communications related to data requirements.

• Analyse, design, develop and implement a new student information system called Stallion project, across all colleges to facilitate collecting, collating, analysing and reporting data relating to student admissions, attendance, retention, progress, achievement and destinations.
• Manage the team and operations of the MIS and Examinations, across all colleges ensuring alignment with the strategic aims and objectives of the company.
• Facilitate examinations and standardization of examination processes and outcomes.
• Ensure accurate and valid data is readily available for funding, audit and inspection purposes. Constantly improve the accessibility, accuracy and validity of data used by TOP.
• Serve as the primary point of contact for all internal and external communications related to data requirements.

• Customise and implement the new student information system, Unit-e, across all colleges to facilitate collecting, collating, analysing and reporting data relating to student admissions, attendance, retention, progress, achievement and destinations.
• Manage the team and operations of the MIS and Examinations, across all colleges.
• Ensure accurate and valid data is readily available for funding, audit and inspection purposes. Constantly improve the accessibility, accuracy and validity of data used by TOP.

• Collect, collate and analyse data relating to student admissions, attendance, retention, progress, achievement and destinations.
• Customise and implement the new student information system, Unit-e, across all colleges.
• Constantly improve the accuracy and validity of data used by TOP.
• Generate reports to facilitate decision-making.

Developed a Counseling and Career Service Support System for the Counseling and Career Service department following the phases of System Development Life Cycle (SDLC) such as planning, analysis, design, and implementation.

• Provide one-on-one tutoring sessions to students seeking assistance with writing assignments, essays, research papers, and other written projects.
• Facilitate writing workshops and group sessions to address common writing challenges, improve writing techniques, and foster critical thinking skills.
• Offer constructive feedback on students' writing, focusing on organization, clarity, coherence, grammar, style, and argumentation, and assist them in revising their work to enhance its quality.
• Guide students through all stages of the writing process, including brainstorming, outlining, drafting, revising, and editing, while encouraging independent thinking and creativity.
• Collaborate with faculty and staff to promote the Writing Studio's services, participate in outreach activities, and develop resources to support students' writing development.
• Maintain accurate records of tutoring sessions, student progress, and feedback provided, and compile reports as required by the Writing Studio coordinator or supervisor.
• Assist in administrative tasks such as scheduling tutoring appointments, managing resources, and contributing to the improvement of tutoring policies and procedures.

• Conduct one-on-one tutoring sessions with students to assist them in understanding mathematical concepts, solving problems, and preparing for exams.
• Lead group tutoring sessions or workshops focusing on specific topics or courses within the mathematics curriculum, encouraging peer learning and collaboration.
• Aid students in completing homework assignments by guiding them through problem-solving strategies, explaining concepts, and clarifying misconceptions.
• Assist students in preparing for quizzes, tests, and exams by reviewing key concepts, providing practice problems, and offering test-taking strategies.
• Contribute to the development of instructional materials, study guides, and online resources to support students' learning outside of tutoring sessions.
• Maintain accurate records of tutoring sessions, including topics covered, student progress, and areas for improvement, to help track student success and inform future tutoring sessions.
• Provide excellent customer service to students by greeting them warmly, addressing their needs promptly, and creating a welcoming and supportive atmosphere in the Math Tutor Center.