Yasin Guney
Waiter
Istanbul
Summary
Brovento excel in high-pressure environments, I significantly enhanced customer satisfac tion and dining efficiency at Roma Cafe. Expertiseise in guest relations Panagement and order accuracy, coupled with a warm and friendly demeanor, ensured top-notch service. Skilled in both relationship management and dining area upkeep, I consistently deliver results that exceed expectations.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Part Tıme Sales Consultant
Weddıng Salon
Istanbul, 34270
05.2023 - 06.2024
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Increased overall revenue 60 % from sales product through effective salesmanship and great negotiation skills.
Cafe , Waiter
Roma Cafe
Istanbul, 34270
01.2020 - 06.2023
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Supported needs of 24 person wait staff who attended to specific needs of countless customers daily for telephone restaurant with social relevancy and intentionality.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
No Degree - Law (Pre-Law), Programmer, Comınucatıon
Topkapı Unıversty
Istanbul, Turkey 01.2022 - 05.2024
Skills
Order Accuracy
Guest Relations Management
Order Management
Dining area maintenance
Strong multitasking
Professional Appearance
Sales Techniques
Relationship Management
Guest Relations
Excellent Communication
Warm and Friendly
Teamwork and Collaboration
Reliable and Responsible
Languages
Turkish
Native language
English
Upper intermediate
B2
Swedish
Elementary
A2
Arabic
Elementary
A2
Timeline
Part Tıme Sales Consultant
Weddıng Salon
05.2023 - 06.2024
No Degree - Law (Pre-Law), Programmer, Comınucatıon
Topkapı Unıversty
01.2022 - 05.2024
Cafe , Waiter
Roma Cafe
01.2020 - 06.2023