Yasin Behrem

• Handled customer inquiries and suggestions courteously and professionally.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Answered constant flow of customer calls with minimal wait times.
• Responded to customer requests for products, services, and company information.

To translate verbally in the interviews and to give complete information by following the topics discussed. To assist institutions and organizations and hospitals, asylum seekers and refugees in their operations.To do interpretations in activities such as trainings and meetings.

• Conducted regular assessments to monitor student progress, adjusting instructional methods as needed for optimal results.
• Supported diverse learners with tailored instruction designed to accommodate various learning styles and backgrounds.
• Maintained detailed records of student progress, utilizing data-driven insights to inform future instructional decisions.
• Enhanced student comprehension by incorporating diverse teaching methodologies and multimedia resources.
• Developed engaging lesson plans that focused on real-world applications of Arabic language and culture.
• Fostered a positive learning environment with clear expectations, open communication, and mutual respect among students.
• Collaborated with colleagues to design interdisciplinary lessons that reinforced key concepts across multiple subject areas.