Yasemin Tatlıcı
Istanbul
Summary
I am a committed employee with a history of meeting company needs with consistent and organized practices, customer service, multitasking, and time management abilities. I am skilled in working under pressure and adapting to new situations and challenges. I am highly-motivated with desire to take on new challenges.
Overview
7
7
years of professional experience
Work History
Content Specialist
TikTok
İstanbul
11.2021 - Current
- Responsible for the content safety of short video and products, ensuring their legal compliance
- Assisted in developing strategies to improve the quality of user experience on the platform.
Interaction Specialist
Teleperformance
Istanbul
01.2020 - 11.2021
- Developed and implemented specialized procedures for customer service operations.
- Exercised versatility in fast-paced, agile work environments.
Customer Representative
Yemeksepeti
Istanbul
04.2019 - 10.2019
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Intern
DoganBurda
Istanbul
09.2016 - 05.2017
- Gathered information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
- Developed story ideas and wrote articles for publication in the magazine.
- Planned contents according to publication's style, editorial policy and publishing requirements.
- Proofread copy to detect and correct errors in spelling, punctuation and syntax.
- Uploaded digital images for editing, archiving and electronic transmission.
Education
Bahcelor Degree With 3.34 GPA - New Media And Communication
Istanbul Kultur University
Istanbul05-2021
Graduated - Journalism
Aydin Dogan Anatolian Communications High School
Istanbul06-2017
Skills
- Excel
- Office Programs
- Adobe InDesign
- Adobe Illustrator
- Adobe Premiere Pro
Certificates
- SEO Education, Udemy
- Digital Marketing Education Certificate, Udemy
- Udemy Illustrator 2020, Udemy
- Excel Basic Training (Office 365/Microsoft 365), Linkedin
Languages
Turkish
First Language
English
Proficient (C2)
C2
Timeline
Content Specialist
TikTok
11.2021 - Current
Interaction Specialist
Teleperformance
01.2020 - 11.2021
Customer Representative
Yemeksepeti
04.2019 - 10.2019
Intern
DoganBurda
09.2016 - 05.2017
Bahcelor Degree With 3.34 GPA - New Media And Communication
Istanbul Kultur University
Graduated - Journalism
Aydin Dogan Anatolian Communications High School