Yasemin Işık
Business Development Specialist
Istanbul
Summary
Proven Business Development Specialist with a track record of identifying and securing new clients, notably at Aktif Elektroteknik A.Ş. Skilled in business and competitive analysis, adept at fostering strong client relationships through attentive service. Excelled in expanding market presence by over 30%, leveraging cold-calling and email campaigns. Demonstrates exceptional relationship management and analytical prowess.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Business Development Specialist
Aktif Elektroteknik A.Ş.
07.2023 - Current
- Researching and identifying foreign potential customers in the market
- Making initial contact with identified customers and introduce the products to them
- Organizing online meetings with identified customers
- Participating in meetings with the sales team
- Maintaining communication with existing customers
- Being in contact with the sales abroad department
- Participating in international fairs
Foreign Trade Specialist
Özyurt Silah Sanayi A.Ş.
12.2021 - 12.2022
- Communicate primarily with customers in the American market
- Prepare contracts and process orders
- Maintain ongoing communication with agencies
- Monitor each stage of order and shipment
- Adhere to company policies and procedures to ensure quality delivery
- Develop strong client relationships through consistent and attentive service
Customer Representative
GTS GROUP
09.2020 - 07.2021
- Track customer orders and samples in the German market
- Oversee the production process in coordination with manufacturers
- Build and nurture relationships with customers
- Address and resolve quality control issues
- Manage the shipment process in collaboration with manufacturers
Customer Representative
Akın Tekstil A.Ş.
02.2019 - 01.2020
- Manage customer accounts in America, England, and Italy
- Track and oversee customer orders and samples, with a particular focus on the American market, and maintain regular communication with customers
- Generate sales from new clients acquired at trade fairs
- Coordinate with the production department to monitor the production process
- Collaborate with the foreign trade department to ensure timely shipment of products
Production Planning Responsable
Stara Metal A.Ş.
06.2015 - 02.2019
- Communicate with existing customers to address their needs.
- Enter orders into the system, track production progress, and manage shipments.
- Resolve production disruptions and issues.
- Liaise with agencies to ensure smooth operations.
Education
Bachelor - Business Administration
Anadolu Üniversitesi
Eskişehir, Turkey 09.2011 - 09.2015
Bachelor of Arts - Business Administration
University of Bialystok
Bialystok 04.2001 -
Skills
Client acquisition
Business Analysis
Competitive Analysis
Relationship Management
Cold-calling
Email campaigns
Languages
Turkish
Native language
Spanish
Upper intermediate
B2
English
Advanced
C1
Timeline
Business Development Specialist
Aktif Elektroteknik A.Ş.
07.2023 - Current
Foreign Trade Specialist
Özyurt Silah Sanayi A.Ş.
12.2021 - 12.2022
Customer Representative
GTS GROUP
09.2020 - 07.2021
Customer Representative
Akın Tekstil A.Ş.
02.2019 - 01.2020
Production Planning Responsable
Stara Metal A.Ş.
06.2015 - 02.2019
Bachelor - Business Administration
Anadolu Üniversitesi
09.2011 - 09.2015
Bachelor of Arts - Business Administration
University of Bialystok
04.2001 -
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