Yasemin Ada Boru
Summary
Master’s graduate in Clinical, Social, and Intercultural Psychology with a multidisciplinary background in online community engagement, mental health counseling, and marketing. Experienced in managing brand reputation, providing empathetic user support, and building inclusive digital communities. Skilled in navigating cross-cultural environments and creating meaningful, user-centered experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Online Community & Reputation Specialist
bunq
06.2024 - Current
- Provide online support across various social media and review platforms
- Perform operational tasks
- Engage with and moderate user feedback to maintain constructive discussions
- Foster and grow a vibrant online community to enhance user interaction and satisfaction
Clinical Psychologist
Evimdeki Psikolog
02.2023 - Current
- Provide counseling through Turkey's largest online therapy platform
- Evaluate and treat various mental health disorders
- Conduct regular follow-up sessions to monitor progress
Marketing Manager & Host
Barrio. Topagaci
06.2021 - Current
- Design and execute dynamic PR and marketing plans via social media
- Interact with customers daily and manage reservations
- Ensure a positive guest experience at a trendy bar/restaurant
Head Resident Assistant
Bryant University
08.2020 - 05.2022
• Show expertise in crisis response on-call duty
• Supervise, train, and mentor a team of 10 RAs
• Plan and host monthly training programs
Student Caller at the Telefund
Bryant University
08.2020 - 05.2022
- Used effective communication to update Bryant alumni and parents on campus news and events
- Collaborated with the Division of Advancement to collect donations for an enhanced student experience.
- Exceeded expectations in promoting Bryant University positively, reflecting its values
Marketing Intern
Make-a-Wish Turkey & Ultra Advertising Agency
06.2019 - 08.2019
- Developed and executed strategic partnerships and charity events
- Provided insights and international context analysis for Strategy and Client Services departments
- Conducted in-depth market research and competitive analysis
Education
Master of Arts - Clinical, Social, and Intercultural Psychology
University of Padua
Padua, Italy07.2024
Bachelor of Arts - Psychology / Literary And Cultural Studies
Bryant University
Smithfield, RI05.2022
Skills
- Effective communication
- Counseling
- Customer Service
- Data Analysis
- Digital Marketing
- Operations
- Google Suite
- Microsoft Outlook
- Public Relations
- Market Research
- Social Media
- Data reporting
- Teamwork
- Online brand monitoring
Certification
- Cognitive Behavioral Therapy, Janus Psikoloji
- Foundations of Digital Marketing and E-commerce, Google
- Outlook Transformational Personal Development Course, Tony Wiseman
- The Science of Well-Being, Yale University
- Managing Emotions in Times of Uncertainty & Stress, Yale University
Timeline
Online Community & Reputation Specialist
bunq
06.2024 - Current
Clinical Psychologist
Evimdeki Psikolog
02.2023 - Current
Marketing Manager & Host
Barrio. Topagaci
06.2021 - Current
Head Resident Assistant
Bryant University
08.2020 - 05.2022
Student Caller at the Telefund
Bryant University
08.2020 - 05.2022
Marketing Intern
Make-a-Wish Turkey & Ultra Advertising Agency
06.2019 - 08.2019
Master of Arts - Clinical, Social, and Intercultural Psychology
University of Padua
Bachelor of Arts - Psychology / Literary And Cultural Studies
Bryant University