YAHYA AVŞAR
ARCHITECT
Eskişehir
Summary
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Learned to see the problem as an opportunity, not as a bad thing.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Call Center Customer Service Representative
Turkiye Is Bankasi
Eskişehir, Eskişehir
08.2018 - 09.2021
- Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
- Managed a high volume of calls daily around 90 call from customer per day, maintaining composure under pressure while providing exceptional service.
FIELD ARCHITECT
ILGAZ CONSTRUCTION COMPANY
Eskişehir, Eskişehir
06.2017 - 07.2018
- Attended team meetings to resolve technical and project issues and review project schedules.
- Maintained strong communication with clients throughout the design process to ensure alignment between their vision and the final product.
Regional Sales Director
MEGA GRUP INFORMATION TECHNOLOGIES
Istanbul, Istanbul
01.2014 - 05.2017
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Created regional sales plans and quotas.
- Guided and promoted 8 new managers from within.
Education
Bachelor of Science - Architecture
Eskisehir Osmangazi University
Eskişehir, Turkey 09.2012 - 06.2017
Skills
Complaint resolution
AutoCAD expertise
Project Planning
Multitasking
Data Entry
Languages
Turkish
Native language
English
Upper intermediate
B2
Timeline
Call Center Customer Service Representative
Turkiye Is Bankasi
08.2018 - 09.2021
FIELD ARCHITECT
ILGAZ CONSTRUCTION COMPANY
06.2017 - 07.2018
Regional Sales Director
MEGA GRUP INFORMATION TECHNOLOGIES
01.2014 - 05.2017
Bachelor of Science - Architecture
Eskisehir Osmangazi University
09.2012 - 06.2017
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