Yaşar Cihan Kara
E-commerce Manager
Istanbul
Summary
Accomplished General Manager at Zeze İnteraktif Tekstil Elektronik, adept in operations management and team leadership. Spearheaded initiatives that significantly enhanced efficiency and profitability, fostering strong client and vendor relationships. Excelled in customer relationship management, achieving notable sales growth at CHN Uluslararası Tedarik. Demonstrates a proven track record in performance improvement and operations oversight.
Energetic and adaptable professional with strong leadership and organizational skills. Understands business operations and financial management, with expertise in strategic planning and team coordination. Committed to driving growth and efficiency while fostering positive workplace culture.
Overview
20
20
years of professional experience
Work History
General Manager
Zeze İnteraktif Tekstil Elektronik
05.2019 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Formulated policies and procedures to streamline operations.
- Developed and implemented strategies to increase sales and profitability.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Sales Manager
CHN Uluslararası Tedarik
06.2012 - 05.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Sales Associate
Doğan Holding
05.2005 - 06.2011
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Expert - Digital Marketing
Milli Eğitim Bakanlığı
İstanbul 04.2001 -
Expert - E-commerce
Milli Eğitim Bakanlığı
Istanbul, Turkey 04.2001 -
Expert - Html
Milli Eğitim Bakanlığı
Istanbul, Turkey 04.2001 -
Skills
Operations management
Customer relationship management
Team leadership
Project management
Team building
Performance improvement
Operations oversight
Timeline
General Manager
Zeze İnteraktif Tekstil Elektronik
05.2019 - Current
Sales Manager
CHN Uluslararası Tedarik
06.2012 - 05.2019
Sales Associate
Doğan Holding
05.2005 - 06.2011
Expert - Digital Marketing
Milli Eğitim Bakanlığı
04.2001 -
Expert - E-commerce
Milli Eğitim Bakanlığı
04.2001 -
Expert - Html
Milli Eğitim Bakanlığı
04.2001 -