Wisdom Ndlovu

• Supported students in developing social skills through structured activities and positive reinforcement techniques.
• Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
• Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
• Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
• Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.

• Responsibilities Planning and conducting speaking lessons for students
• Preparing tests and exams for students
• Ensuring a vibrant and educative environment for the students

• Provided personalized feedback to individual learners for better understanding of their strengths and areas needing improvement.
• Coached students through accent reduction exercises aimed at improving pronunciation clarity without losing their unique voice identity.
• Assisted non-native speakers in overcoming language barriers by addressing cultural nuances and fostering an inclusive learning environment.
• Collaborated with fellow trainers to share best practices and implement new teaching methods for enhanced learning experiences.
• Organized group activities that promoted teamwork and collaborative problem-solving while practicing spoken English skills.
• Implemented creative techniques like role-plays, debates, and storytelling exercises for a dynamic approach to language learning.

• Responsibilities Planning and conducting lessons for students
• Preparing quizzes and exams for students
• Ensuring a vibrant and educative environment for students

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• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Corresponded with clients through email, telephone, or postal mail.
• Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

• Responsible for daily inventory of food items
• Maintaining proper sanitation and food hadnling procedures
• Serving drinks and food and ensuring cleanliness and sorting out tables

• Engaged guests through upbeat conversation and personalized service.
• Handled high-pressure situations with professionalism and poise, mitigating potential conflicts before escalation.
• Collaborated with various departments to ensure timely resolution of guest issues, promoting a seamless experience.
• Advised guests about on-property and off-site amenities best suiting needs.
• Anticipated and attentively handled guest needs or concerns.

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Welcomed customers and helped determine their needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.