Wasi Aman

Sales Representative & HR Managment

HR Management

02.2022 - Current

Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
Facilitated organizational change through effective communication and collaboration with senior management.
Developed comprehensive training programs, empowering employees to reach their full potential within the organization.
Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
Improved workplace culture through the development and implementation of diversity initiatives.
Motivated employees through special events, incentive programs, and constructive feedback.
Managed employee disputes by employing conflict resolution techniques.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Recruited top talent to maximize profitability.
Discovered and resolved complex employee issues that affected management and business decisions.
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Responded to and directed incoming calls and other communication.
Resolved conflicts swiftly among team members through effective mediation techniques, fostering an amicable working environment conducive to collaboration.
Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Gathered and organized materials to support operations.
Monitored key performance indicators to evaluate program efficacy and inform ongoing optimization efforts.