Warsame Abdirisaq Hassan
Student
Batman,72
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, honed at Malindi Breeze Hotel. Proven ability to excel in teamwork and customer service, adapting quickly to new challenges. Recognized for effective communication and analytical skills, ensuring exceptional guest experiences in fast-paced environments.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Hotel Front Desk Clerk
Malindi Breeze Hotel
11.2020 - 11.2021
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Airport Representative
Jomo Kenyatta International Airport
01.2019 - 07.2020
- Coordinated transportation for passengers with tight connections, reducing missed flights and enhancing customer satisfaction.
- Resolved passenger issues promptly and professionally, maintaining positive relationships with airline partners.
- Provided exceptional hospitality services to VIP guests at the airport lounge area, creating a relaxing atmosphere before their flights.
- Assisted families traveling with young children or elderly relatives by providing additional support during check-in process.
Education
Petroleum And Natural Gas Engneering - Engneering
Batman University
Batman, Turkey09-2027
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Problem-solving
Verbal communication
Timeline
Hotel Front Desk Clerk
Malindi Breeze Hotel
11.2020 - 11.2021
Airport Representative
Jomo Kenyatta International Airport
01.2019 - 07.2020
Petroleum And Natural Gas Engneering - Engneering
Batman University