Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Volkan Küçük

Volkan Küçük

Genel Müdür
Istanbul

Summary

Dynamic General Manager with a proven track record at Rivo Teknoloji A.Ş., excelling in strategic planning and customer relationship management. Spearheaded digital transformation initiatives, enhancing data security and accessibility, while driving a significant increase in market share. Adept at team leadership and contract negotiations, fostering long-term client loyalty.

Customer-oriented General Manager with 30 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

31
31
years of professional experience
6
6
Certifications

Work History

General Manager

Rivo Teknoloji A.Ş.
06.2021 - 05.2025
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Accelerated digital transformation by overseeing adoption of cloud-based solutions, improving data accessibility and security.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Anadolu Ekibi Satış Müdürü (75 Şehir)

Tesan İletişim A.Ş.
02.2013 - 06.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Resolved problems, improved operations and provided exceptional service.
  • Strengthened communication skills through regular interactions with others.

Satış Müdürü

Multimedya Bilgisayar A.Ş.
09.2010 - 01.2013

* Distribütörü olduğumuz TOSHIBA, PLANTRONICS, A4 TECH, GIGABYTE, BUFALO... vs. markaların tüm Türkiye' deki Vatan, Teknosa, MediaMarkt... vs. zincir teknoloji mağazalarına, Hepsiburada ve Trendyol... vs. sanal mağazalara ve IT Bilişim sektörüne satışı gerçekleştirdim..

* Tüm satış ekibini profesyonel olarak organize ettim..

* Müşterilerle güçlü iletişim becerilerimi kullanarak pazar payımızı arttırdık..

Toptan Satış Yöneticisi

Penta Technologies
01.2002 - 08.2005
  • Dsitribütörü olduğumuz INTEL, ASUS, LOGITECH, HP ... gibi daha bir çok markanın Türkiye genelindeki binlerce bayi ve toptancıya satışalarını gerçekleştirdim..
  • Markalarla strateji toplantıları yaptım.
  • Şirketimin pazar payının en yüksek seviyelere gelmesinde önemli görevler aldım..
  • Şirketimin dijital dönüşümüne öncülük ettim.
  • Kampanyalare planladım ve etkili sonuçlar elde ettim..
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Satış Sorumlusu

Eryaz Bilgi İşlem Ltd.Şti.
11.2002 - 01.2005
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.

Satış Sorumlusu

Bilgitaş Büro Makineleri A.Ş.
03.2001 - 11.2002

Fotokopi makinaları ve yazıcı satışı yapan bu firmada özel sektör ve kamu kuruluşlarına dökümantasyon sistemleri satışı yaptım..

  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.

Satış Sorumlusu

Recom Bilişim
08.1998 - 08.1999

Bilişim sektöründe toptancılı yapan bu firmada toptancısı olduğumuz IT ürünlerinin Bayilere satışı ile ilgili görevler aldım..

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked flexible hours across night, weekend, and holiday shifts.

Toptan Kanal Satış Yöneticisi

Turanlı Elektronik
07.1997 - 07.1998

Distribütörü olduğumuz Matrox Ekran Kartları, Zoltrix Modemler, Kingston, Sandisk Gibi ürünlerin toptan satıştaki tek yetkili satış sorumlusuydum...

  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Teknik Servis Sorumlusu

Bİl-Tek Bilgisayar Ltd.Şti.
09.1994 - 06.1997

Commodore 64, Amiga 500 gibi il çıkan PC lerin yazılım ve donanım tamirlerini gerçekleştirdim.. Bununla birlikte son kullanıcı satışları konusunda da görevler aldım..

Education

Lisans -

İşletme Fakültesi
Anadolu, Turkey
04.2001 -

Skills

Operations management

Certification

Zaman Yönetimi , PDR Eğitim Danışmanlık Şirketi, 14 Saat

Timeline

General Manager

Rivo Teknoloji A.Ş.
06.2021 - 05.2025

Anadolu Ekibi Satış Müdürü (75 Şehir)

Tesan İletişim A.Ş.
02.2013 - 06.2021

Satış Müdürü

Multimedya Bilgisayar A.Ş.
09.2010 - 01.2013

Zaman Yönetimi , PDR Eğitim Danışmanlık Şirketi, 14 Saat

05-2010

İş Yaşamında Kişisel İmaj, Özlem Çakır Eğitim Şirketi, 8 Saat

02-2010

Satışın Finansı, YAD Eğitim Şirketi, 16 Saat

12-2009

Etkin Satış Teknikleri , TEM Eğitim Şirketi, 14 Saat

10-2009

Müzakere Becerileri, TRİBÜN Eğitim Şirketi, 14 Saat

10-2009

Problem Çözme ve Karar Verme Teknikleri, TMI Eğitim Şirketi,16 Saat

07-2009

Satış Sorumlusu

Eryaz Bilgi İşlem Ltd.Şti.
11.2002 - 01.2005

Toptan Satış Yöneticisi

Penta Technologies
01.2002 - 08.2005

Lisans -

İşletme Fakültesi
04.2001 -

Satış Sorumlusu

Bilgitaş Büro Makineleri A.Ş.
03.2001 - 11.2002

Satış Sorumlusu

Recom Bilişim
08.1998 - 08.1999

Toptan Kanal Satış Yöneticisi

Turanlı Elektronik
07.1997 - 07.1998

Teknik Servis Sorumlusu

Bİl-Tek Bilgisayar Ltd.Şti.
09.1994 - 06.1997
Volkan KüçükGenel Müdür