Hi, I’m
Volga Ergün
Bartender
Izmir ,35
Summary
Dynamic and seasoned bar professional with extensive experience in high-volume environments, such as Maxx Royal Resorts. Excelled in staff management and responsible alcohol service, enhancing customer satisfaction through expertly crafted cocktails and efficient service. Proven track record in reducing wait times and improving team performance through effective leadership and hospitality service expertise.
Overview
10
years of professional experience
2
Languages
Work History
Maxx Royal Resorts
Bartender
05.2023 - Current
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues
Marriot Hotel
Bartender
10.2023 - 02.2024
Job overview
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Club Tuana
Bar Captain
04.2023 - 10.2023
Job overview
- Resolved conflicts among team members, promoting a positive work environment for all employees.
- Enhanced team performance through effective communication, coaching, and leadership.
La Puerta
Bar Captain
01.2016 - 08.2018
Job overview
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Ensured smooth bar operations by managing inventory, ordering supplies, and maintaining cleanliness standards.
La Puerta
Bartender
05.2015 - 01.2016
Education
Ege University İzmir
Bachelor In Agriculture Engineering
08.2020
Skills
Responsible alcohol service
Timeline
Bartender
Marriot Hotel
10.2023 - 02.2024
Bartender
Maxx Royal Resorts
05.2023 - Current
Bar Captain
Club Tuana
04.2023 - 10.2023
Bar Captain
La Puerta
01.2016 - 08.2018
Bartender
La Puerta
05.2015 - 01.2016
Ege University
Bachelor In Agriculture Engineering