Hi, I’m
Volga Ergün
Bartender
Izmir ,35
Summary
Dynamic and seasoned bar professional with extensive experience in high-volume environments, such as Maxx Royal Resorts. Excelled in staff management and responsible alcohol service, enhancing customer satisfaction through expertly crafted cocktails and efficient service. Proven track record in reducing wait times and improving team performance through effective leadership and hospitality service expertise.
Overview
10
years of professional experience
2
Languages
Work History
Maxx Royal Resorts
Bartender
2023.05 - Current (3 education.years_Label & 5 education.months_Label)
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues
Marriot Hotel
Bartender
2023.10 - 2024.02 (4 education.months_Label)
Job overview
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Club Tuana
Bar Captain
2023.04 - 2023.10 (6 education.months_Label)
Job overview
- Resolved conflicts among team members, promoting a positive work environment for all employees.
- Enhanced team performance through effective communication, coaching, and leadership.
La Puerta
Bar Captain
2016.01 - 2018.08 (2 education.years_Label & 7 education.months_Label)
Job overview
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Ensured smooth bar operations by managing inventory, ordering supplies, and maintaining cleanliness standards.
La Puerta
Bartender
2015.05 - 2016.01 (8 education.months_Label)
Education
Ege University İzmir
Bachelor In Agriculture Engineering
08.2020
Skills
Responsible alcohol service
New hire training
Liquor, beer and wine knowledge
Fluency in Language
Ordering procedures
Highly reliable
Handling difficult customers
Name of System POS
Staff Management
Hospitality service expertise
Classic cocktails
Timeline
Bartender
Marriot Hotel
2023.10 - 2024.02 (4 education.months_Label)
Bartender
Maxx Royal Resorts
2023.05 - Current (3 education.years_Label & 5 education.months_Label)
Bar Captain
Club Tuana
2023.04 - 2023.10 (6 education.months_Label)
Bar Captain
La Puerta
2016.01 - 2018.08 (2 education.years_Label & 7 education.months_Label)
Bartender
La Puerta
2015.05 - 2016.01 (8 education.months_Label)
Ege University
Bachelor In Agriculture Engineering