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Hi, I’m
Vidura Lakshitha Liyanagamage
IT Specialist
Nicosia
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly skilled IT Technical Support Specialist with proven experience in providing high-quality technical support and troubleshooting services. Strong knowledge in network administration, system upgrades, and software installations, coupled with the ability to effectively communicate complex information to non-technical stakeholders. Previous roles have resulted in improved system performance and user satisfaction.
Overview
13
years of professional experience
Work History
Merit International Hotels & CasinosNicosia
IT Specialist (Slot System)
10.2022 - Current
Job overview
- Casino Slot System
- System Center Specialist
- Technical Service, Hardware, Network
- Merit Poker Tournaments
Tekbirlik Eğtim Merkesi (Final,Yeni System,Davinci,Atlas,P.Schools)Nicosia
IT Support Engineer
01.2018 - Current
Job overview
- Technical Service
- Hardware and Software
- Networking
BENLİ GİDA LTD.
IT Manager, Operation Manager
06.2020 - 06.2022
Job overview
- Technical Service, Hardware and Software, Network, OMGA, Reports
- All operations, quality and general control of all branches every day
- Arranges the meeting of all s.markets with market managers and fixes weekly and monthly runs.
Near East University – Innovation Center
Part-Time
06.2016 - 05.2019
Job overview
- Technical Service
- Network
- Hardware and Software
Serena Group (LC Waikiki,US Polo,AVVA,Roman,Defacto)
Accounting Assistant
04.2013 - 10.2015
Job overview
- In warehouse
- Accounting
Education
Near East University
Master’s from Information System Engineering
01-2021
Near East University
Under Graduate from Computer Engineering
01-2018
Lefkoşa Türk Lisesi
High School
01-2014
Skills
- Microsoft Office
- C
- Web design
- Computer Troubleshooting
- Hardware and Software
- Networking
- Creative and fast learner
- Able to work independently and in a Team
- Ability to interact with all kinds of people
- Swift understanding of new equipment
- Team collaboration
- IT troubleshooting
- Technical issue analysis
- Technical support
Personal Information
- Date of Birth: 11/17/1994
- Nationality: Sri Lankan (Sinhales)
- Religion: Buddhist
- Driving License: TRNC (-D H H2 H1 J-)
Languages
English
Proficient (C2)
C2
Turkish
Advanced (C1)
C1
Sinhala
Native
Native
REFERANCE
- Özgür Mehmet Gonca, Merit International Hotels & Casinos, IT Slot Ass.Coordinator, +90 533 855 14 16
- Harun Sakir Oral ,Merit International Hotels & Casinos , Slot System Manager , +90 533 842 14 49
- Yalcın Işın, Near East University, IT Manager , +90 533 848 6480
- Esin T. Koral, Tekbirlik Eğtim Merkesi, Davinci P. School Manager, +90 542 852 8679
- Servet Topal, Serena Group, General Manager, +90 542 882 7376
Timeline
IT Specialist (Slot System)
Merit International Hotels & Casinos
10.2022 - Current
IT Manager, Operation Manager
BENLİ GİDA LTD.
06.2020 - 06.2022
IT Support Engineer
Tekbirlik Eğtim Merkesi (Final,Yeni System,Davinci,Atlas,P.Schools)
01.2018 - Current
Part-Time
Near East University – Innovation Center
06.2016 - 05.2019
Accounting Assistant
Serena Group (LC Waikiki,US Polo,AVVA,Roman,Defacto)
04.2013 - 10.2015
Near East University
Master’s from Information System Engineering
Near East University
Under Graduate from Computer Engineering
Lefkoşa Türk Lisesi
High School