Valiantsina Batsiuta
Krakow
Summary
Hardworking Specialist with professional problem solving and conflict resolving skills. An engaging and personalized approach that promotes company's growth and strong desire to contribute teamwork.
Overview
2
2
years of professional experience
Work History
Client Support Coordinator
Mavi Dance Company
06.2024 - 08.2024
- Provided comprehensive support during product launches, assisting in seamless onboarding experiences for new clients.
- Served as the primary point of contact for key accounts, fostering long-lasting partnerships built on trust and reliability.
- Implemented effective communication strategies that facilitated strong relationships between clients and internal teams.
- Maintaining high standards of hospitality: transfer, information support, following and organizing multi-language time-schedule of clients
- Maintained a high level of client satisfaction by anticipating potential challenges and providing proactive support to address them effectively.
Assistant General Manager
European Foundation for Cooperation and Science
01.2023 - 02.2024
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Maintaining and keeping of clients base of foundation.
Education
Bachelor of Science - Social Economy
University of The National Education Commission
Krakow,Poland 04.2001 -
Skills
Client Relationship Building
Strong Work Ethic
Interpersonal and written communication
Multitasking
MS Office Package - intermediate
Adaptability and Flexibility
Sales strategy
Goal Setting and Achievement
Languages
Russian
Native language
Polish
Advanced
C1
English
Upper intermediate
B2
Ukrainian
Elementary
A2
Belarusian
Elementary
A2
Interests
Gym
Traveling
Reading
Timeline
Client Support Coordinator
Mavi Dance Company
06.2024 - 08.2024
Assistant General Manager
European Foundation for Cooperation and Science
01.2023 - 02.2024
Bachelor of Science - Social Economy
University of The National Education Commission
04.2001 -