Urban history & city cultures
Uygar Ark
2nd Year In Political Sciences And International Relations
Istanbul
Summary
Dynamic Sales Assistant with proven expertise in relationship building and customer needs assessment at Freddo Dondurma. Consistently exceeded sales targets while enhancing customer satisfaction through personalized service. Skilled in visual merchandising and team collaboration, I thrive in fast-paced environments, driving results and fostering positive client experiences.
Experienced with customer service and sales support. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Sales Assistant
Freddo Dondurma
03.2025 - 06.2025
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Sales Assistant
Modern Raf
06.2024 - 09.2024
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Fielded customer questions to share information about products, availability, and pricing.
- Collaborated with team members to achieve sales targets and improve store performance.
Organization Volunteer
MUN Organisation
05.2022 - 05.2022
- Collaborated with other organizations to create joint events or projects that benefited multiple communities simultaneously.
- Improved communication between volunteers and staff members by developing clear channels for feedback and updates on ongoing projects.
- Streamlined event planning processes by implementing efficient organizational tools and strategies.
- Boosted volunteer retention rates by creating a welcoming, positive environment and offering support throughout their experiences.
Organization Volunteer
High School Model Parliament Organisation
04.2022 - 04.2022
- Provided effective training sessions for incoming volunteers, ensuring they were well-prepared for their roles.
- Enhanced community engagement by organizing and coordinating various volunteer events and activities.
- Contributed to the development of new programs by researching and proposing innovative ideas to address community needs.
Education
Bachelor of Arts - Political Science And International Relations
İstanbul University
İstanbul06-2028
Skills
Complex Problem-solving
Processing payments
Display building
Visual merchandising
Sales expertise
Customer needs assessment
Team collaboration
Relationship building
Customer relationship management
Brand representation
Interests
Playing kemençe
Timeline
Sales Assistant
Freddo Dondurma
03.2025 - 06.2025
Sales Assistant
Modern Raf
06.2024 - 09.2024
Organization Volunteer
MUN Organisation
05.2022 - 05.2022
Organization Volunteer
High School Model Parliament Organisation
04.2022 - 04.2022
Bachelor of Arts - Political Science And International Relations
İstanbul University