Tarih
Uğur Semih Anılır
Banka Ve Finans Uzmanı -Yönetici
Gebze
Summary
Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
14
14
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Mağaza Müdür Yardımcısı
Ebebek Perakende Mağazaları
01.2010 - 05.2013
- Increased repeat business from loyal customers through personalized assistance in product selection while developing rapport with clientele.
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Maximized revenue growth through proactive management of store promotions, markdowns, and clearance events.
- Conducted regular staff meetings to communicate company updates and provide ongoing training opportunities for professional development.
- Collaborated with store manager to develop action plans for improving overall store performance metrics.
- Contributed to successful store audits by consistently adhering to company policies and procedures regarding cash handling, inventory control, and other operational processes.
- Boosted sales performance with strategic merchandising plans and promotional displays.
- Ensured compliance with all safety regulations, maintaining a clean and organized workspace for staff and customers alike.
- Developed strong relationships with vendors, negotiating favorable terms for product procurement.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
Genel Müdür Yardımcısı
Vagnersa Otomotiv
12.2023 - Current
- Increased customer satisfaction by addressing concerns promptly and implementing effective solutions.
- Implemented new systems for better data management, leading to improved decision-making processes.
- Enhanced team productivity by providing ongoing coaching and mentoring to staff members.
- Developed and executed annual business plans, resulting in consistent revenue growth.
- Coordinated efforts between departments for seamless execution of projects, increasing overall success rates.
- Oversaw departmental budgeting, ensuring financial sustainability and responsible resource allocation.
- Improved internal communication channels, fostering a culture of transparency and accountability among team members.
- Collaborated with department heads to establish goals and work plans.
- Administered operating budget, approved expenditures and implemented budgetary adjustments.
- Developed and implemented strategies to increase sales and profitability.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Kobi Portföy Yöneticisi
Türkiye Vakıflar Bankası T.A.O.
05.2017 - 12.2023
- Conducted detailed market research to identify new opportunities for growth within the banking sector.
- Streamlined operations, implementing efficient processes to improve overall productivity and performance.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Managed risk exposure by conducting thorough credit assessments for loan applicants.
- Strengthened customer relationships through attentive service and prompt resolution of inquiries.
- Enhanced bank profitability by effectively cross-selling various financial products and services.
- Assisted in the development of marketing campaigns to attract new customers and increase brand awareness.
- Developed and implemented strategies to reduce risk and increase profitability.
- Assisted customers with banking needs and inquiries.
Bireysel Müşteri Temsilcisi
Yapı Kredi Bankası AŞ
05.2014 - 05.2017
- Oversaw daily cash management functions, ensuring accuracy and security in all transactions conducted at the branch level.
- Consistently met and exceeded sales targets by utilizing effective selling techniques, fostering long-term relationships with clients, and providing exceptional service.
- Optimized workflow processes by introducing innovative technological solutions, increasing operational efficiency across the board.
- Contributed to branch growth by identifying cross-selling opportunities and promoting suitable products to customers.
- Implemented continuous improvement initiatives that resulted in streamlined workflows, increased process efficiency, and reduced error rates.
- Contacted potential clients to pursue sales and gather funds.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Developed strategic plans for day-to-day financial operations.
Education
Lisans - İşletme
Anadolu Universitesi
Eskişehir, Turkey 10.2010 - 05.2013
High School Diploma -
GEBZE LİSESİ
Gebze, Turkey 04.2001 - 04.2007
Skills
Bank Sales
Cross-Selling and Partner Referrals
Prospect Calling
Products and Services Knowledge
Financial Institution Regulations
Loan approvals
Credit solutions guidance
Commercial Banking
Operations understanding
Analytical Thinking
Cash Management
Taxation understanding
Regulatory Compliance
Employee Training Assistance
Teller Support
Consumer Banking
Resume Update Date
02/04/2024
Military Status
Yapıldı
Personal Information
- Hobbies: sinema,ekonomi,seyahat,tarih
- Date of Birth: 01/23/1990
- Gender: Erkek
- Nationality: Türkiye Cumhuriyeti
- Driving License: B
Interests
Finans
Seyahat
Timeline
Genel Müdür Yardımcısı
Vagnersa Otomotiv
12.2023 - Current
Kobi Portföy Yöneticisi
Türkiye Vakıflar Bankası T.A.O.
05.2017 - 12.2023
Bireysel Müşteri Temsilcisi
Yapı Kredi Bankası AŞ
05.2014 - 05.2017
Lisans - İşletme
Anadolu Universitesi
10.2010 - 05.2013
Mağaza Müdür Yardımcısı
Ebebek Perakende Mağazaları
01.2010 - 05.2013
High School Diploma -
GEBZE LİSESİ
04.2001 - 04.2007