Overview
Work History
Education
Skills
Personal Information
Certification
Projects
Timeline
Generic

Uğur Öztürk

Overview

11
11
years of professional experience
1
1
Certification

Work History

Principal Consultant & Business Solutions Engineer

IThinka Information Systems
12.2024 - Current
  • Led enterprise-level backup and storage architecture design, implementation, and optimization projects.
  • Provided technical consultancy on Veritas NetBackup, Dell EMC NetWorker, and Data Domain solutions.
  • Delivered end-to-end disaster recovery and replication strategies (SRDF, DD Replication, Tape Library).
  • Designed high-availability backup infrastructures across Production and DR data centers.
  • Conducted performance analysis, deduplication optimization, and capacity planning for backup environments.
  • Managed cross-functional teams and coordinated with global support for incident resolution and change control.
  • Prepared detailed HLD/LLD documentation, runbooks, and customer technical presentations.
  • Acted as a trusted advisor to enterprise clients, aligning technical solutions with business continuity goals.
  • Led Proof-of-Concept (PoC) and migration projects to modernize legacy backup systems.
  • Ensured compliance with corporate data protection, retention, and audit policies.

Senior Systems Engineer

DESistem Bilisim Hizmetleri
07.2024 - 12.2024
  • Mentored junior engineers in advanced concepts, fostering professional development within the team.
  • Collaborated with cross-functional teams to deliver innovative solutions for business needs.
  • Developed comprehensive disaster recovery plans to minimize downtime in the event of a crisis.
  • Provided expert guidance on best practices in systems engineering, improving team performance and product quality.

Principal Backup Consultant

GlassHouse
01.2023 - Current

+9 years onsite backup consultant (IBM,Tupras,HepsiBurada,Kahramaa,)
1.5 years of DPS Project Management & Service Delivery Manager
+300 DPS Projects
EMC DPS Products (Advanced degree skills & troubleshooting)
Consistently delivers rapid, outstanding service and support, resulting in a high level of customer satisfaction
High degree of customer service skill & technical expertise while ensuring customer satisfaction
Strong contribution timprove customer service and suggested ways tinteract with customers
Prioritizes requests for technical assistance from users experiencing problems with hardware, software and other backup & recover related technologies
High level experience in Backup , Archive, Availability & Business Continuity solutions
ITIL and Service Management
VMware Infrastructure

Technology Consultant

GlassHouse
01.2019 - 01.2023

As a Backup Technology Consultant, I provide consultancy services for environment of all backup infrastructure such as Networker, Data Domain, Avamar product. It includes, implementation, troubleshoot, support, capacity planning, fixing software and hardware issues.

Senior Technical Specialist

GlassHouse
01.2017 - 01.2019

Performed basic backup and restoring with NetWorker, Avamar and VMware Managed large scale customer environments. Mostly banks and telecommunication companies

Technical Specialist

GlassHouse
01.2015 - 01.2017

Performed basic backup and restoring with NetWorker, Avamar and VMware Managed large scale customer environments. Mostly banks and telecommunication companies

Education

Management Information Systems -

Atatürk University

Web Design and Programming (High School) -

Borsa Istanbul Vocational and Technical Anatolian

Computer Programming -

İstanbul Aydin University

Skills

  • Dell Products (Advanced degree skills & troubleshooting)
  • Networker,Avamar,Data Domain,, Data Protection Central,IDPA,RecoverPoint For VM,PowerProtect,PowerProtect Cyber Recovery,Veritas NetBackup
  • Communication skills
  • Problem-solving
  • Vmware
  • Technical Project Manager
  • Oracle Installation and Manage RmanBackup & Restore
  • ICMD 1 -ICND 1 -Interconnecting Cisco Networking Devices CCNA
  • Linux Installation and Manage
  • SAP Hana Installation and Manage Backup & Restore Hana and BRTOOLS
  • ITIL Foundation

Personal Information

  • Date of birth: 05/23/1992
  • Gender: Male
  • Nationality: Turkish
  • Driving Licence: B

Certification

  • Dell Technology Architect (D-DP-DS-23)
  • Implementation Engineer, PowerProtect Data Manager Version 2.0
  • PowerProtect Cyber Recovery
  • Implementation Engineer, NetWorker Version 8.0
  • Specialist - Implementation Engineer, NetWorker Version 7.0 (DECS-IE)
  • Associate - Information Storage and Management Version 3.0 (DECA-ISM)
  • ITIL Foundation
  • Oracle Installation and Manage | Rman Backup & Restore
  • ICMD 1 - ICND 1 - Interconnecting Cisco Networking Devices | CCNA
  • Linux Installation and Manage
  • SAP Hana Installation and Manage | Backup & Restore Hana and BRTOOLS
  • ITIL Foundation
  • GlassHouse RP4VM training
  • GlassHouse Avamar training
  • GlassHouse Data Domain training
  • ICND 1 Interconnecting Cisco Networking Devices
  • Linux Installation and Manage
  • Computer Networks and Management (Trainee)
  • Oracle Installation and Manage | Rman Backup & Restore
  • SAP Hana Installation and Manage | Backup & Restore Hana and BRTools
  • SE: Converged Infrastructure Credential 2018,2019 and 2020
  • SE: Core Client Credential 2018,2019 and 2020
  • SE: Data Protection Credential 2018,2019 and 2020
  • SE: Hyper-Converged Infrastructure Credential 2018,2019 and 2020

Projects

  • 2016 - 2019 IBM (ABH) Backup Operation Management(DPS)
  • 2017-2018 Tüpraş Consultancy service
  • 2019 - TOFAS Application and Backup Infrastructure Project
  • 2018 - Anadolu Hayat Emeklilik Backup Infrastructure Implementation Project
  • 2018 - IBM backup Implementation and Backup Infrastructure Project (Anadolu Group) 2019-2020 Sisecam Backup Implementation and Backup (domestic and international regions)
  • 2020- Aktifbank - EMC DPS POC (NetWorker, Avamar, DPS, DPC, DPA, DataDomain) 2020- Hepsiburada Backup Infrastructure Implementation Project
  • 2021 - ENERJISA TSM to NetWorker migration Protect
  • 2021- PowerProtect Data Manager & PowerProtect Cyber Recovery Protects
  • 2021- Turkcell -Global Bilgi - Project Manager and Technical Staff
  • 2022-HedefBank Fimple - Principal Technical Staff
  • 2022-Lile Kagit - infrastructure & DPS - Technical Staff
  • 2022-Dogus Yayin NTV - Project Manager
  • 2022-American Hospital - Cyber Recovery Project Technical Staff
  • 2023-SBM DPS Managed Backup - Project Manager and Technical Staff
  • 2023 Gelecek Varlik - Infrastructure Services - Project Manager
  • 2025 Enerjisa DRC migration Project
  • 2025 HSBC DRC Migration Project

Timeline

Principal Consultant & Business Solutions Engineer

IThinka Information Systems
12.2024 - Current

Senior Systems Engineer

DESistem Bilisim Hizmetleri
07.2024 - 12.2024

Principal Backup Consultant

GlassHouse
01.2023 - Current

Technology Consultant

GlassHouse
01.2019 - 01.2023

Senior Technical Specialist

GlassHouse
01.2017 - 01.2019

Technical Specialist

GlassHouse
01.2015 - 01.2017

Web Design and Programming (High School) -

Borsa Istanbul Vocational and Technical Anatolian

Computer Programming -

İstanbul Aydin University

Management Information Systems -

Atatürk University
Uğur Öztürk