Utku Ilgaz
Istanbul
Summary
Astute professional with long-term experience in management consulting and strategic project management within the financial services and Q-commerce sectors. Demonstrated success in leading cross-functional teams to drive business growth, operational excellence, and digital transformation. Experienced in strategic planning, project management, and data analytics.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Chief of Staff
Trendyol Go (AliBaba Group)
4 2023 - Current
- Provided comprehensive support on overseeing and steering critical projects and acted as the main liaison between the team and the CEO, at the quick-commerce market leader of the country
- Led transformative strategic projects such as the introduction of a new loyalty program, pay-at-delivery and preventing ghost discounts, contributing to enhanced user engagement and revenue growth
- Engaged in negotiations with international stakeholders to explore expansion and investment opportunities
- Coordinated company-wide events to foster the sense of community among employees
Growth & UX Executive
Trendyol Go (AliBaba Group)
06.2022 - 03.2023
Consultant
Mastercard Advisors
09.2020 - 06.2022
- Worked at and led +15 diverse projects across local and international banks, focusing on payment system improvements, digital transformation strategy and launch of business/retail banking products, resulting in growth, improved approval rates and operational efficiency
- Specialized in authorization performance, leading projects to safely increase approval rates through detailed data analysis and strategic recommendations, both for FIs and global digital merchants
- Other key projects include execution of digital transformation initiatives, publishing of industry-wide banking benchmark reports and designing innovative retail card offerings to meet customer demands
Associate Consultant
Mastercard Advisors
05.2018 - 08.2020
Start-up Banking Specialist
TEB - BNP Paribas
08.2017 - 04.2018
- Analyzed viability of startups for loans by assessing the market, business plans and historical performance.
Education
Bachelor of Science - Industrial Engineering
Koç University
Istanbul, Turkey 04.2001 -
Bachelor of Science - Mechanical Engineering
Koç University
Istanbul, Turkey 04.2001 -
High School Diploma -
Deutsche Schule Istanbul
Istanbul, Turkey 04.2001 -
Skills
- Knowledge management
- Go-to-market strategy
- Employee development
- Payments expertise
- Quick-commerce expertise
Timeline
Growth & UX Executive
Trendyol Go (AliBaba Group)
06.2022 - 03.2023
Consultant
Mastercard Advisors
09.2020 - 06.2022
Associate Consultant
Mastercard Advisors
05.2018 - 08.2020
Start-up Banking Specialist
TEB - BNP Paribas
08.2017 - 04.2018
Bachelor of Science - Industrial Engineering
Koç University
04.2001 -
Bachelor of Science - Mechanical Engineering
Koç University
04.2001 -
High School Diploma -
Deutsche Schule Istanbul
04.2001 -
Chief of Staff
Trendyol Go (AliBaba Group)
4 2023 - Current