Umut Barış Naz

• Collaborate with product managers, developers, and other stakeholders to define product requirements and specifications.
• Conduct market research and competitive analysis to identify trends and inform product development strategies.
• Develop and maintain detailed product documentation, including user stories, use cases, and process flows.
• Facilitate workshops and meetings to gather requirements and ensure alignment among cross-functional teams.
• Support the product development lifecycle from concept to launch, ensuring that product releases meet business objectives and user needs.
• Monitor product performance and user feedback, and make recommendations for continuous improvement.
• Utilize analytical tools and methodologies to assess product impact and drive data-driven decision-making.
• Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
• Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
• Promoted collaboration among IT team members, facilitating knowledge sharing and skill development opportunities.
• Mentored junior staff within the IT department, guiding career growth through hands-on training exercises and constructive feedback sessions.
• Increased user satisfaction by providing comprehensive IT support and training.

• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
• Created comprehensive test plans,test scripts, and use cases to support testing objectives.
• Engaged internal and external product owners during the planning and test phases to answer questions.
• Analyzed key aspects of the business to evaluate. factors driving results and summarized them into presentations.
• Coordinated with Mission Payments, Cash Busters teams to improve and extend functionalities of VITWeb application.
• Designing and Analysing to the VIT's screens.
• Testing screens and writing UI and API Tests.

Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.

• Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
• Produced monthly reports using advanced Excel spreadsheet functions.
• Used statistical methods to analyze data and generate useful business reports.
• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Increased sales by building strong customer relationships and providing excellent service.
• Working remotely with various countries helped me learn how to work with different cultures
• Creating,updating,and tracking projects' JIRA and Confluence pages.
• Working on the data models for different countries regarding to created data patterns.
• Discussing result with stake holders & countries.
• Creating Data training model.
• Evaluating result with both development team & customers.
• Being in touch with customer to analyze their project's needs & wants.
• Tracking & reporting project status to management.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.