Özgür Umut Akın
Business Development And Sales Director
Istanbul
Summary
Results-oriented business development professional experienced in identifying and capitalizing on growth opportunities. Adept at fostering collaborative environments to achieve impactful results. Demonstrates reliability and adaptability, always ready to meet evolving business needs through strategic planning and effective communication skills. Motivated and driven individual with a strong background in dynamic business environments. Skilled in identifying opportunities, crafting strategic initiatives, and fostering collaborative relationships. Currently transitioning to a new field, with a focus on leveraging leadership and strategic planning skills to generate impactful outcomes.
Overview
12
12
years of professional experience
14
14
years of post-secondary education
3
3
Certifications
Work History
Strategic Business Development Director
Narbulut
08.2023 - 02.2025
- Drove expansion into new markets by creating tailored go-to-market plans based on thorough market research findings.
- Managed a portfolio of accounts, ensuring consistent revenue generation through effective account retention strategies.
- Strengthened company reputation within the industry by participating in networking events, trade shows, and conferences as a thought leader.
- Cultivated strong relationships with key stakeholders and strategic partners, ensuring a robust support network for ongoing business success.
- Boosted customer satisfaction levels by implementing client-focused solutions and maintaining strong professional relationships.
- Developed high-impact growth strategies, resulting in increased profitability and market presence.
- Generated new business with marketing initiatives and strategic plans.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Corporate Sales Operations Manager
Han Elektronik A.Ş
03.2022 - 08.2023
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
- Reduced operational costs through the identification and elimination of inefficient processes and practices.
- Played an integral role in launching new products successfully into the market through targeted sales efforts and promotional activities.
- Enhanced sales proposal process, making it more efficient and increasing win rate for new business pitches.
Sales Operations Manager
Tropico Software
11.2019 - 03.2022
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
- Motivated team members by offering constructive feedback during regular one-on-one sessions that foster personal growth.
- Championed continuous improvement by conducting regular reviews of internal processes to drive efficiency gains.
- Managed a team of sales professionals, ensuring consistent performance and achievement of targets.
Sales Specialist
OXO Investments
10.2017 - 12.2017
- Company Overview: Commercial Real Estate Consultancy
- Built strong client relationships through consistent communication and effective problemsolving.
- Developed custom proposals for high-value prospects, successfully closing major deals.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
Field Support Specialist
Garanti Thecnology
06.2014 - 09.2014
- Company Overview: Network and Field Management
- Network and Field Management
- Reduced system downtime by proactively identifying potential issues through regular inspections and preventative maintenance activities.
- Provided exceptional customer service while resolving complex technical issues both remotely and on-site as needed.
Field Support Specialist/Intern
Garanti Thecnology
09.2012 - 09.2013
- Company Overview: Network and Field Management
- Network and Field Management
- Improved client satisfaction by addressing and resolving technical issues in a timely manner.
- Implemented process improvements that significantly reduced equipment failure rates across multiple locations.
Education
Associate of Applied Science - Computer Technology Systems
Marmara Universty (MU)
Istanbul, Turkey 05.2015 - Current
High School Diploma -
Fatih Commerce Vocational High School
Istanbul, Turkey 05.2009 - 06.2013
Skills
Key account management
Business process improvement
Pricing strategy
Data-driven decision making
Brand positioning
Personal Information
Date of Birth: 09/04/95
Drivers License
B, 2014
Certification
Salesforce Certified Sales Cloud Consultant - Salesforce.
Timeline
Strategic Business Development Director
Narbulut
08.2023 - 02.2025
Corporate Sales Operations Manager
Han Elektronik A.Ş
03.2022 - 08.2023
Sales Operations Manager
Tropico Software
11.2019 - 03.2022
Sales Specialist
OXO Investments
10.2017 - 12.2017
Associate of Applied Science - Computer Technology Systems
Marmara Universty (MU)
05.2015 - Current
Field Support Specialist
Garanti Thecnology
06.2014 - 09.2014
Field Support Specialist/Intern
Garanti Thecnology
09.2012 - 09.2013
High School Diploma -
Fatih Commerce Vocational High School
05.2009 - 06.2013