Umut Sayın
Web Design Intern
Istanbul,34
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of professional experience
1
1
Certification
3
3
Languages
Work History
Cashier/Sales Assistant
Migros
01.2024 - 03.2024
- Maintained ,balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Processed refunds and exchanges in accordance with company policy.
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
- Boosted store revenue through upselling and cross-selling techniques.
- Utilized customer feedback to identify areas for improvement within the store''s operations or offerings.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
Web Design Intern
Aras Kargo
04.2023 - 07.2023
- Used content creation tools and digital media to design web sites.
- Developed user-friendly web forms with validation and error handling.
- Increased website accessibility through compliance with WCAG standards and guidelines.
- Completed comprehensive competitor analyses to identify areas for improvement in design strategy.
Cashier
Smart Cube
07.2022 - 10.2022
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
Associate Degree in Network Technologies - Internet And Network Technologies
Yeditepe University
Atasehir, Turkey 04.2001 -
Skills
Cash Register Operation
Payment Collection
ID Verification
Customer Assistance
Payment Processing
Product restocking
Customer Service
POS Systems
Product Recommendations
Returns processing
Cash Handling
Drawer balancing
Cash Management
Merchandise Restocking
Daily Reporting
Complex Problem-Solving
Inventory Control
Guest inquiries
Time management skills
Written and verbal communication
Cash handling expertise
Order Packaging
Customer service excellence
Identification checks
Purchase assistance
Product Knowledge
Currency counting
Refunds and exchanges
Report Preparation
Staff Training
Certification
Udemy: Web Design For Beginners : Real World Coding in HTML&CSS
Football,Basketball,Movies
Lifelong Fan Of Football
Timeline
Cashier/Sales Assistant
Migros
01.2024 - 03.2024
Udemy: Web Design For Beginners : Real World Coding in HTML&CSS
06-2023
Web Design Intern
Aras Kargo
04.2023 - 07.2023
Cashier
Smart Cube
07.2022 - 10.2022
Associate Degree in Network Technologies - Internet And Network Technologies
Yeditepe University
04.2001 -