Umut Karatepe
Antalya
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Sales and Marketing Coordinator
ARESE SMILE HEALTY TOURISM
Antalya, 07
01.2023 - 11.2023
- Managed sales promotions and marketing strategies on major social media sites.
- Analyzed sales and marketing data for improved strategies.
- Outlined marketing strategies and developed collateral in close collaboration with product management personnel.
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Organized promotional events and interacted with community to increase sales volume.
- Managed over 50 customer calls per day.' or, "Increased sales by 10%".
- Performed competitive analyses and adjusted sales and marketing strategies accordingly
- Created and maintained customer databases to facilitate customer segmentation.
- Monitored company budgets by comparing campaign results to financial forecasts.
Operation Manager
Kalanit Tours - Flying Carpet
04.2005 - 01.2023
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- To make flight (charter) planning according to targeted pax and forward it to broker company.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Developed and maintained relationships with external vendors and suppliers.
- Devised processes to boost long-term business success and increase profit levels.
- Increased profit by streamlining operations.
- Partnered with vendors and suppliers to effectively manage and budget.
- Assisted in recruiting, hiring and training of team members.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
- Increased profit by streamlining operations
Education
Bachelor of Science - Tourism And Travel Management
09.1998 - 05.2002
High School Diploma -
09.1995 - 05.1998
Skills
Brand-Building Strategies
Sales Techniques
Performance Tracking and Evaluations
Rapport and Relationship Building
Team Leadership
Creative Direction
Staff Development
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales and Marketing Coordinator - ARESE SMILE HEALTY TOURISM
01.2023 - 11.2023
Operation Manager - Kalanit Tours - Flying Carpet
04.2005 - 01.2023
Muğla Sıtkı Koçman - Bachelor of Science, Tourism And Travel Management
09.1998 - 05.2002
Maltepe Lisesi - High School Diploma,
09.1995 - 05.1998