Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
UMUT ÇETİNTAŞ

UMUT ÇETİNTAŞ

SERVİCE TECHNİCİAN
Ağrı

Summary

At Nordex, I excelled as a Service Technician, leveraging my mechanical abilities and problem-solving skills to enhance equipment performance and customer satisfaction. My proactive approach in preventive maintenance and troubleshooting significantly reduced downtime, achieving high client retention. Known for punctuality and effective project oversight, I consistently delivered quality service, evidenced by positive customer feedback. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

2
2
years of professional experience
8
8
Certifications
2
2
Languages

Work History

Service Technician

Nordex
09.2022 - Current
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
  • Delivered comprehensive service reports to clients, detailing maintenance work performed and recommendations for future care.
  • Liaised with internal departments to optimize productivity and efficiency.
  • Conducted detailed inspections of equipment to identify potential issues, preventing costly future repairs.
  • Achieved high client retention rates by providing exceptional service and follow-up on all installations and repairs.
  • Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
  • Spearheaded project to standardize maintenance procedures, resulting in more consistent service outcomes.

Education

ÖNLİSANS - ELEKTRİK

Ibrahim Çeçen Üniversitesi, Ağrı, Turkey
04.2001 -

Skills

Technical Support

Certification

Operation of ladder-guided service lift TOPlift L

Languages

English
Intermediate (B1)

Timeline

Operation of ladder-guided service lift TOPlift L

09-2024

Iş ekipmanlarının kullanımında sağlık ve güvenlik sertifikası

09-2024

FİNANSAL OKUR YAZARLIK

09-2024

Winda course participant training certificate

08-2024

OPERATOR-TRANİNG

11-2023

Elektrik Tesisatçılığı Yetki Belgesi - EKAT

06-2023

HİDROLİK SEVİYE 1

04-2023

Hidrolik akümülatör AKDER (04/2023)

04-2023
Service Technician - Nordex
09.2022 - Current
Ibrahim Çeçen Üniversitesi - ÖNLİSANS, ELEKTRİK
04.2001 -
UMUT ÇETİNTAŞSERVİCE TECHNİCİAN