Playing fotball
Umut Akın
Saler
Istanbul
Summary
Dynamic professional with proven expertise in customer relationship management and problem-solving skills, honed at Medicalpark and Marriot Hotel. Excelled in enhancing customer service and call control, achieving a significant improvement in client satisfaction. Fluent in English, adept at data entry, and committed to delivering exceptional guest experiences through
persuasiveness
When I speak english my confıadence ıts gettıng more up english is lıke my maın language
Overview
2
2
years of professional experience
2
2
Languages
Work History
Call Center Representative English
Medicalpark
08.2024 - 10.2024
- Making a reservations for clients to multiple hospitals
- solving the clients problems any problem in the hospitals
Front Desk Receptionist
Marriot Hotel
11.2022 - 05.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Greeted visitors warmly, creating positive first impression of organization.
Education
High School Diploma -
Aşama Lisesi
Istanbul Ataşehir 04.2001 -
Skills
Customer Relationship Management
Call Control
be a persuasiveness
Problem-solving skills
Data Entry
Customer Service
english Fluency
Interests
Watch series
I am watchıng serıes I wanna learn other languages ıts helpıng so much lıke I learn ennglısh
Timeline
Call Center Representative English
Medicalpark
08.2024 - 10.2024
Front Desk Receptionist
Marriot Hotel
11.2022 - 05.2023
High School Diploma -
Aşama Lisesi
04.2001 -