Ümit Kıvanç Altınöz
Istanbul,34
Summary
Accomplished Deputy General Manager with extensive experience in logistics, retail, and marketing. Proven track record of leading large teams and managing substantial budgets across multiple regions. Expertise in airfreight, sea freight, intermodal land freight logistics, and retail operations. Notable achievements include establishing dynamic sales teams, increasing business revenues significantly, and leading successful international tenders. Core competencies encompass marketing strategy and planning, category management, business performance analysis, and strategic business development. Career goal: to leverage extensive industry knowledge to drive growth and innovation in a senior leadership role within the logistics or retail sectors.
Overview
29
29
years of professional experience
Work History
Deputy General Manager
ESALCO Logistics Co.
03.2025 - Current
- Fostered a high-performance environment through setting clear expectations and recognizing achievements.
- Setting up new sales teams in Istanbul, Izmir, Bursa, Mersin and Gaziantep in order to activate Esalco presence for new and existing customers in the Global Logistics market.
- Spearheaded initiatives for talent acquisition, attracting top industry professionals to join the organization.
- Identified opportunities for expansion, leading to increased market share and company growth.
- Coordinated efforts between departments for seamless execution of projects, increasing overall success rates.
- Increased customer satisfaction by addressing concerns promptly and implementing effective solutions.
- Led employee performance reviews, aligning individual goals with organizational objectives.
- Employed best practices and management controls to provide superior service to internal and external customers.
- Collaborated with department heads to establish goals and work plans.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Country Sales Director
Galata Transport Co.
12.2022 - 02.2025
- Company Overview: Galata Galpi company is a joint venture with Italian Logistic Group Albini&Pitigliani
- Main area of expertise is airfreight, sea freight and intermodal land freight import and export logistics
- The group has four branches in Istanbul, Izmir, Bursa and Mersin
- Operating warehouses in Istanbul, Bursa, Ankara, Izmir and Mersin as well
- Has own domestic last mile delivery routes with own vehicles
- Reporting Directly to the General Manager + CEO
- Established a dynamic sales team of 40 people
- Managing a yearly budget of 100 million USD
- Responsibility for the management of sea freight& airfreight logistics sales-pricing-operations
- Galata Galpi company is a joint venture with Italian Logistic Group Albini&Pitigliani
- Main area of expertise is airfreight, sea freight and intermodal land freight import and export logistics
- The group has four branches in Istanbul, Izmir, Bursa and Mersin
- Operating warehouses in Istanbul, Bursa, Ankara, Izmir and Mersin as well
- Has own domestic last mile delivery routes with own vehicles
General Manager Global Freight
Netlog Logistics Group
03.2020 - 11.2022
- Company Overview: Leader and biggest investment in Logistics sector for Turkey
- The group consists of 22 companies all invested in logistics
- Reporting Directly to the President of Commercial Operations
- Lead a team of 100 people in four regions, namely Istanbul, Bursa, Izmir and Mersin
- Managed a yearly budget of Euro 100 million
- Responsibility of land, air, rail and sea transport sales for import and export customers
- Leader and biggest investment in Logistics sector for Turkey
- The group consists of 22 companies all invested in logistics
General Manager
Dogo Tasarım Company
01.2019 - 06.2019
- Company Overview: Fast growing company that is world pioneer for digital printing on Vegan material
- Currently operating with 30 shops globally in fashion retail business
- Have opened New Istanbul and Dalaman Airport Shops pioneering for Duty Free channel of the company
- Contracted Rome and Paris shops to be opened in July and August
- (Project Consultancy with Short Term Contract)
- Fast growing company that is world pioneer for digital printing on Vegan material
- Currently operating with 30 shops globally in fashion retail business
Director of Operations
LC Waikiki Company
12.2016 - 08.2018
- Company Overview: Leader and trendsetter of Fashion Retail business in Turkey
- The company turnover is 3 billion Euros with 42,000 employees
- Has expanded the business to 38 countries globally
- Reporting Directly to the CRO (Chief Retail Officer)
- Has the responsibility of 24 cities, 110 shops and 7,000 people with 177 white collar workers
- Responsibility of P&L of approximately 600 million Euro turnover
- Managed all critical factors of retail business to maintain shop performance
- Leader and trendsetter of Fashion Retail business in Turkey
- The company turnover is 3 billion Euros with 42,000 employees
- Has expanded the business to 38 countries globally
Deputy General Manager
Setur Company
02.2009 - 05.2015
- Company Overview: First Duty Free Operator and first Tourism Agency in Turkey established in 1964
- The company has over EUR 300 million turnover with 1600 employees
- Only Duty-Free operator working in all business formats of the sector, namely, in flight, airports, ship ports and land borders
- Reported Directly to the GM and President of Tourism, Food and Retailing Group
- Led a team of 1050 professionals with 25 direct reports
- Managed a yearly budget of EUR 255 million
- Assumed responsibility for 38 shops in 23 different locations
- Led and participated local and international Duty-Free tenders for all four formats including 3rd Istanbul Airport Tender
- Increased the business from EUR 130 to 255 million in six years in a limited shopping environment of customs
- Established a new company Setur Middle East for the operation of Erbil Diplomatic Shop
- First Duty Free Operator and first Tourism Agency in Turkey established in 1964
- The company has over EUR 300 million turnover with 1600 employees
- Only Duty-Free operator working in all business formats of the sector, namely, in flight, airports, ship ports and land borders
GM Central Asia Operations, Ramstore Kazakhstan, Kyrgyzstan
Migros
02.2005 - 02.2009
- Have become market leader in Kazakhstan and Kyrgyzstan in Organized Retail Industry
- Start-up business of three shops with revenues of USD 10 million grew into 17 shops with revenues of USD 200 Million business in about six years
- Reporting Directly to Migros GM
- Led a team of 1000 professionals with 14 direct reports
- Managed a yearly budget of USD 200 Million
- Assumed responsibility for all operations of Migros in four CIS countries
- Have succeeded the establishment of the biggest Hypermarket in Central Asia
- Led a cross-functional team to receive ISO 9002 quality certification for Ramstore
- Played a key role in the buyout negotiations of 40% Kazakh partner's company shares, re-registering company with all assets to turn it into 100% Migros subsidiary
- Restructured and reorganized the company to maximize P&L
- Worked in line with Migros Headquarters business development plans and sees that they are consistent with the company's strategic objectives and resources are in use efficiently to support the turnover
- Set financial objectives and KPIs for organization and work on Marketing-Sales project to support business growth
Marketing Sales Manager
Marketing Sales Manager, Ramstore
09.2002 - 02.2005
- Reporting directly to the company GM
- Led a team of 300 professionals with six direct reports
- Managed a yearly budget of USD 70 Million USD
- Assumed responsibility for marketing and sales departments
- Led the new shop openings
- Ensured that Ramstore is functioning in line with the industry standard KPIs
- Established CRM infrastructures and necessary IT systems
- Developed a global growth strategy for the company and adapted it into the local CIS environment
Food Marketing Manager
Food Marketing Manager, Migros
07.1999 - 09.2002
- Had direct responsibility of purchasing and marketing all food categories of the discount format of Migros which accumulated about 18% of the total turnover being EUR 1,5 billion
- Reported directly to the Deputy GM Migros
- Managed all 28 Food product categories of discount format in Migros
- Assumed full responsibility for Şok Discount Stores' P&L
- Negotiated the marketing and purchase of 28 categories and 10,000 SKUs
- Led new shop openings starting with 80 shops to 305 in three years
- Long-term negotiation with suppliers ensuring the best pricing, delivery, and quality
- Led the door-to-door competition with all discount chains in the market
- Coordinated successful innovative national marketing campaigns and implemented an effective sale plan
- Forecast store sales countrywide and maintained budgetary controls and loss prevention
Marketing Manager
Nakoteks Textiles Company
04.1996 - 06.1998
- Company Overview: A midsize company of Home textiles and Embroidery Production, Functioning in both Domestic and Export Market
- A midsize company of Home textiles and Embroidery Production, Functioning in both Domestic and Export Market
Education
Certificate - Senior Level Leadership
Koç University
Istanbul, Istanbul, Turkey01.2007
Certificate - Senior Level Strategical Thinking
Koç University
Istanbul, Istanbul, Turkey01.2005
Certificate - Retailing and Strategical Planning
William & Mary University
Williamsburg, VA01.2004
MBA - Master of Business Administration
Uludağ University
Bursa, Bursa, Turkey01.1998
CSS - Graduate Degree in Marketing
Harvard University
Boston, MA01.1994
BS - Bus.Adm.&Management Major, Consumer Behavior Minor
Bilkent University
Ankara, Ankara, Turkey01.1992
High School - Lycee Education
American Robert College
Istanbul01.1988
Skills
- Marketing Strategy and Planning
- Category Management
- Positioning and Brand Management
- Market Research and Analysis
- Multi format Store Operations
- Travel Retail Industry Knowledge
- Business Performance Analysis
- Strategical Business Development
- Warehouse Management
- Tendering and Negotiations
- Solid Work Ethic
- Good Communication skills
- Team Builder
- Initiative Taker
- Personal Commitment and Accountability
- Proactive Thinking
- Problem Solving Ability
- Self Discipline and Sense of Duty
- Self-Motivation
- Flexibility and Handling Stress
Languages
English
Proficient
C2
Russian
Intermediate
B1
Turkish
Proficient
C2
Personal Information
- Date of birth: 01/29/69
- Marital status: Married
Custom Section
- Solid Work Ethic
- Good Communication skills
- Team Builder
- Initiative Taker
- Personal Commitment and Accountability
- Proactive Thinking
- Problem Solving Ability
- Self Discipline and Sense of Duty
- Self-Motivation
- Flexibility and Handling Stress
Timeline
Deputy General Manager
ESALCO Logistics Co.
03.2025 - Current
Country Sales Director
Galata Transport Co.
12.2022 - 02.2025
General Manager Global Freight
Netlog Logistics Group
03.2020 - 11.2022
General Manager
Dogo Tasarım Company
01.2019 - 06.2019
Director of Operations
LC Waikiki Company
12.2016 - 08.2018
Deputy General Manager
Setur Company
02.2009 - 05.2015
GM Central Asia Operations, Ramstore Kazakhstan, Kyrgyzstan
Migros
02.2005 - 02.2009
Marketing Sales Manager
Marketing Sales Manager, Ramstore
09.2002 - 02.2005
Food Marketing Manager
Food Marketing Manager, Migros
07.1999 - 09.2002
Marketing Manager
Nakoteks Textiles Company
04.1996 - 06.1998
Certificate - Senior Level Strategical Thinking
Koç University
Certificate - Retailing and Strategical Planning
William & Mary University
MBA - Master of Business Administration
Uludağ University
CSS - Graduate Degree in Marketing
Harvard University
BS - Bus.Adm.&Management Major, Consumer Behavior Minor
Bilkent University
Certificate - Senior Level Leadership
Koç University
High School - Lycee Education
American Robert College