With over five years of experience in the fast-moving consumer goods (FMCG) industry, I am a senior key account executive at CHEP, a global leader in supply chain solutions. At CHEP, excel in managing and growing strategic accounts, conducting regular business reviews, and delivering customized solutions that meet the needs and expectations of CHEP global clients. Leveraging customer relationship management (CRM) skills, I ensure high customer satisfaction and retention rates. Prior to my role at CHEP, worked as an account executive at CicekSepeti.com, an online marketplace for flowers, FMCG, and gifts. There, developed and executed sales strategies, negotiated contracts, and significantly increased revenue and market share for the FMCG market. Before that, gained valuable experience as a sales representative at Coca-Cola İçecek, one of the largest bottlers of the Coca-Cola Company. In this role, successfully managed sales operations, merchandising, and distribution for a portfolio of key accounts. With a master's degree in business administration and a bachelor's degree in economics, along with certifications in key account management and project management, I am well-equipped to drive success in the FMCG industry. Passionate about its dynamic and competitive nature, I thrive on collaborating with diverse and cross-functional teams to achieve goals. Fluent in Turkish and English, always eager to learn new skills, explore new opportunities, and contribute to the continued success of my organization.
Customer acquisition
Relationship management
Upselling strategies
Account retention
Financial acumen
Key account management
Data-driven decision making