Data entry
Telephone skills
File management
Dynamic professional with experience as a Receptionist at Romantic Mansion Hotel, excelling in customer service and problem resolution. Proficient in data entry and office management, I enhanced operational efficiency and client satisfaction through effective communication and organization. Recognized for maintaining confidentiality and delivering courteous support in high-pressure environments.
>I mainly did the work of welcoming and registering clients at this hotel. I also worked with the electro.web program.
>Resolved customer problems and complaints.
>Responded to inquiries from callers seeking information.
>Answered phone promptly and directed incoming calls to correct offices.
Data entry
Telephone skills
File management