Ugur Bukulmezbas
General Manager
Istanbul
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work History
Restaurant Manager - Co Owner
Gaga Mama
Almaty, Kazakhstan
09.2022 - 07.2024
- Creating the brand from scratch, creating interior and exterior design, creating and testing menus, hiring and training staff
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
Hotel Manager
Hotel Pasco - Russia
Almaty, Kazakhstan
03.2019 - 07.2024
- Established a positive work culture that promoted teamwork, collaboration, and employee morale.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
General Manager
Universal Catering
Gubkinsky, Russia
3 2019 - 08.2022
- More than 10000 meals were served per day, and 80000 square meters of cleaning services were provided
- Demonstrated success in leading teams of up to 300 employees to consistently exceed goals
- Developed and implemented innovative strategies to reduce operational costs by 10%
- Established and maintained positive relationships with customers and vendors
- Spearheaded process improvement initiatives that yielded significant cost savings
- Managed multiple projects simultaneously and delivered them on time and on budget
- Created and implemented strategies to improve operational efficiency by 15%.
Project Manager
Universal Catering
01.2018 - 03.2019
- Managed up to 10 direct reports and successfully delegated tasks to ensure project success
- Provided progress reports to stakeholders and upper management on project progress and milestones
- Resolved conflicts between team members and managed any project risks.
Executive Chef
Universal Catering
10.2017 - 01.2018
- Expanded catering services through strategic marketing efforts, increasing event bookings and revenue streams.
- Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
- Managed a team of 45 culinary staff and successfully trained new hires.
Executive Chef
Crossing Restaurant
09.2016 - 10.2017
- Improved kitchen productivity by 35%, while maintaining a high level of quality
- Created innovative recipes and presented them to the restaurant's management team
- Streamlined production processes to ensure efficient and cost-effective meal preparation.
Executive Chef
Art of Kitchen - Owner
03.2015 - 08.2016
- Participated in national and international culinary competitions, winning several awards
- Supervised the day-to-day operations of the kitchen, including food preparation, inventory control, and sanitation
- Developed and maintained HACCP plans to ensure compliance with food safety regulations.
Executive Chef
Caramel Catering
01.2014 - 01.2015
- Successfully developed and implemented a new menu for the restaurant, increasing customer satisfaction and average check size by 10%
- Utilized cost-cutting measures to reduce food costs and increase profitability
- Improved kitchen productivity by 35%, while maintaining a high level of quality.
Education
Professional Chef Education -
West London University
London 05.2016 - 09.2016
Master of Gastronomy -
Okan University
Istanbul 09.2014 - 07.2016
Professional Chef Education -
Okan University
Istanbul 04.2015 - 04.2016
Pedogogic Formation -
Okan University
Istanbul 08.2013 - 07.2014
Bachelor of Arts - Turkish Folk Dance Department
Istanbul Technical University
Istanbul 09.2007 - 07.2011
Skills
Negotiation
Leadership
Problem Solving
Team Building
Project Management
Staff Management
Customer Engagement
Operations Management
Languages
Turkish
Native language
English
Proficient
C2
Russian
Advanced
C1
Kazakh
Advanced
C1
Ozbek
Upper intermediate
B2
Timeline
Restaurant Manager - Co Owner
Gaga Mama
09.2022 - 07.2024
Hotel Manager
Hotel Pasco - Russia
03.2019 - 07.2024
Project Manager
Universal Catering
01.2018 - 03.2019
Executive Chef
Universal Catering
10.2017 - 01.2018
Executive Chef
Crossing Restaurant
09.2016 - 10.2017
Professional Chef Education -
West London University
05.2016 - 09.2016
Professional Chef Education -
Okan University
04.2015 - 04.2016
Executive Chef
Art of Kitchen - Owner
03.2015 - 08.2016
Master of Gastronomy -
Okan University
09.2014 - 07.2016
Executive Chef
Caramel Catering
01.2014 - 01.2015
Pedogogic Formation -
Okan University
08.2013 - 07.2014
Bachelor of Arts - Turkish Folk Dance Department
Istanbul Technical University
09.2007 - 07.2011
General Manager
Universal Catering
3 2019 - 08.2022