Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ugur Bukulmezbas

General Manager
Istanbul

Overview

11
11
years of professional experience
8
8
years of post-secondary education

Work History

Restaurant Manager - Co Owner

Gaga Mama
Almaty, Kazakhstan
09.2022 - 07.2024
  • Creating the brand from scratch, creating interior and exterior design, creating and testing menus, hiring and training staff
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Correctly calculated inventory and ordered appropriate supplies.

Hotel Manager

Hotel Pasco - Russia
Almaty, Kazakhstan
03.2019 - 07.2024
  • Established a positive work culture that promoted teamwork, collaboration, and employee morale.
  • Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
  • Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.

General Manager

Universal Catering
Gubkinsky, Russia
3 2019 - 08.2022
  • More than 10000 meals were served per day, and 80000 square meters of cleaning services were provided
  • Demonstrated success in leading teams of up to 300 employees to consistently exceed goals
  • Developed and implemented innovative strategies to reduce operational costs by 10%
  • Established and maintained positive relationships with customers and vendors
  • Spearheaded process improvement initiatives that yielded significant cost savings
  • Managed multiple projects simultaneously and delivered them on time and on budget
  • Created and implemented strategies to improve operational efficiency by 15%.

Project Manager

Universal Catering
01.2018 - 03.2019
  • Managed up to 10 direct reports and successfully delegated tasks to ensure project success
  • Provided progress reports to stakeholders and upper management on project progress and milestones
  • Resolved conflicts between team members and managed any project risks.

Executive Chef

Universal Catering
10.2017 - 01.2018
  • Expanded catering services through strategic marketing efforts, increasing event bookings and revenue streams.
  • Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
  • Managed a team of 45 culinary staff and successfully trained new hires.

Executive Chef

Crossing Restaurant
09.2016 - 10.2017
  • Improved kitchen productivity by 35%, while maintaining a high level of quality
  • Created innovative recipes and presented them to the restaurant's management team
  • Streamlined production processes to ensure efficient and cost-effective meal preparation.

Executive Chef

Art of Kitchen - Owner
03.2015 - 08.2016
  • Participated in national and international culinary competitions, winning several awards
  • Supervised the day-to-day operations of the kitchen, including food preparation, inventory control, and sanitation
  • Developed and maintained HACCP plans to ensure compliance with food safety regulations.

Executive Chef

Caramel Catering
01.2014 - 01.2015
  • Successfully developed and implemented a new menu for the restaurant, increasing customer satisfaction and average check size by 10%
  • Utilized cost-cutting measures to reduce food costs and increase profitability
  • Improved kitchen productivity by 35%, while maintaining a high level of quality.

Education

Professional Chef Education -

West London University
London
05.2016 - 09.2016

Master of Gastronomy -

Okan University
Istanbul
09.2014 - 07.2016

Professional Chef Education -

Okan University
Istanbul
04.2015 - 04.2016

Pedogogic Formation -

Okan University
Istanbul
08.2013 - 07.2014

Bachelor of Arts - Turkish Folk Dance Department

Istanbul Technical University
Istanbul
09.2007 - 07.2011

Skills

Negotiation

Leadership

Problem Solving

Team Building

Project Management

Staff Management

Customer Engagement

Operations Management

Languages

Turkish
Native language
English
Proficient
C2
Russian
Advanced
C1
Kazakh
Advanced
C1
Ozbek
Upper intermediate
B2

Timeline

Restaurant Manager - Co Owner

Gaga Mama
09.2022 - 07.2024

Hotel Manager

Hotel Pasco - Russia
03.2019 - 07.2024

Project Manager

Universal Catering
01.2018 - 03.2019

Executive Chef

Universal Catering
10.2017 - 01.2018

Executive Chef

Crossing Restaurant
09.2016 - 10.2017

Professional Chef Education -

West London University
05.2016 - 09.2016

Professional Chef Education -

Okan University
04.2015 - 04.2016

Executive Chef

Art of Kitchen - Owner
03.2015 - 08.2016

Master of Gastronomy -

Okan University
09.2014 - 07.2016

Executive Chef

Caramel Catering
01.2014 - 01.2015

Pedogogic Formation -

Okan University
08.2013 - 07.2014

Bachelor of Arts - Turkish Folk Dance Department

Istanbul Technical University
09.2007 - 07.2011

General Manager

Universal Catering
3 2019 - 08.2022
Ugur BukulmezbasGeneral Manager