Ufuk Özçelik
Tourism Hospitality Specialist
Milas
Summary
Collaborative leader skilled in fostering an engaged and empowering work culture through effective partnership with coworkers. Proven track record of building and maintaining strong relationships with diverse stakeholders within dynamic and fast-paced settings. Adept at leveraging these relationships to drive successful outcomes and achieve organizational goals. Recognized for exceptional communication and interpersonal skills, enabling seamless collaboration across teams and departments.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Supervisor
Lujo
09.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Rest. Asst. Menager
Danış Bodrum
05.2024 - 09.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Restaurant Manager
Zai
02.2024 - 05.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Rest. Supervisor
Rixos Premium Bodrum
04.2022 - 12.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Rest. Captain
Rixos Premium Bodrum
03.2021 - 10.2022
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
Waiter
Rixos Premium Bodrum
04.2019 - 11.2020
Waiter
Lujo
03.2018 - 06.2019
Busboy
Diamond of Bodrum
05.2016 - 11.2017
Education
Tourism and Hotel Management -
Akdeniz University
09.2018 - Current
Skills
Microsoft Office 365
Customer Service
Communication
Problem-Solving
Cultural Sensitivity
Staff management
Process improvement
Operations management
Strategic planning
Personal Information
- Date of Birth: 11/17/97
- Gender: Male
- Driving License: B
- Marital Status: Single
Timeline
Supervisor
Lujo
09.2024 - Current
Rest. Asst. Menager
Danış Bodrum
05.2024 - 09.2024
Restaurant Manager
Zai
02.2024 - 05.2024
Rest. Supervisor
Rixos Premium Bodrum
04.2022 - 12.2023
Rest. Captain
Rixos Premium Bodrum
03.2021 - 10.2022
Waiter
Rixos Premium Bodrum
04.2019 - 11.2020
Tourism and Hotel Management -
Akdeniz University
09.2018 - Current
Waiter
Lujo
03.2018 - 06.2019
Busboy
Diamond of Bodrum
05.2016 - 11.2017
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