Uday Othman
Aleppo
Summary
Network Engineer with 3 years of proven experience in designing and managing networks using Cisco and Mikrotik. Strong background in performance monitoring and implementing security measures to ensure reliable, efficient, and stable network infrastructure.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Network Engineer
Tulip Group
Jarablus, Syria
10.2022 - Current
- Configure and maintain core and edge network devices (routers, switches) to ensure optimal service delivery.
- Monitor network performance and troubleshoot connectivity issues
- Implement and manage customer access technologies such as PPPoE, DHCP and NAT
- Provision and support internet services for residential and business clients, including static IP assignments and bandwidth management.
- Apply firewall policies and security rules on devices such as MikroTik and Cisco, to protect network infrastructure
- Respond to customer technical inquiries and resolve service interruptions efficiently
- Configure remote access solutions (VPN, SSH) for internal teams and field technicians.
- Providing remote support using tools like TeamViewer, Any Desk, or RDP to resolve client-side issues
Technical Support
ASL Group for Contracting
Aleppo, Syria
02.2022 - 08.2022
- Responding to user inquiries and resolving hardware, software, and network issues efficiently
- Managing user accounts, permissions, and access rights via Active Directory and Group Policy
- Monitoring system performance and reporting anomalies to the IT operations team
Education
Bachelor of Information Technology - Computer and telecommunications Engineer
Al-Shahba Private University
03.2022
Skills
- Management of Cisco and Mikrotik network devices
- LAN/WAN network design and implementation
- Experienced in OSPF and EIGRP implementation
- Trunking and routing for VLANs
- Windows Server installation and administration
- DNS and DHCP management
- Hyper-V and VMware ESXi virtualization setup
- Cybersecurity fundamentals implementation
Certification
- Finished: Cisco Certified Network Associate (CCNA), Windows Server, Network +
- Preparing: CCNP
Languages
Arabic: Native
English: Intermediate (B1)
Timeline
Network Engineer
Tulip Group
10.2022 - Current
Technical Support
ASL Group for Contracting
02.2022 - 08.2022
Bachelor of Information Technology - Computer and telecommunications Engineer
Al-Shahba Private University