Microsoft Office
Turgut ASLANCIL
Reservation Executive
Antalya
Summary
Took Part in MUN activities in a school scale 3 years.
Erasmus+ Project
YOUTH OLYMPIC GAMES IIN EUROPEAN SCHOOLS
karvinâ, Czech Republic
TOEFL Trainer
IELTS Trainer
YDS Trainer
Overview
8
8
years of professional experience
Work History
Reservation Executive
MTS Globe
03.2023 - Current
- Responded quickly to telephone, email, online and in-person requests to book or update services.
- Reduced booking errors with meticulous attention to detail and thorough verification procedures.
- Assisted colleagues during peak seasons or high-demand situations, demonstrating flexibility and teamwork.
- Maintained accurate records of reservations, ensuring seamless communication between departments.
- Investigated and identified alternative accommodation solutions for customers to provide superior customer service.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
English Teacher
HAS OKULLARI
01.2017 - 03.2023
- Developed innovative lesson plans to engage students in English language learning.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
- Assessed and evaluated student performance through use of standardized testing.
- Boosted student participation by implementing interactive teaching methods and technologies.
- Organized school-wide events to promote language arts, engaging community in students' learning processes.
Education
Bachelor's Degree - English Language Teaching
ÇANAKKALE 18 MART ÜNİVERSİTESİ
Çanakkale, Turkey 04.2001 -
Skills
Reservation software knowledge
Software
Languages
Turkish
Native language
English
Advanced
C1
Timeline
Reservation Executive
MTS Globe
03.2023 - Current
English Teacher
HAS OKULLARI
01.2017 - 03.2023
Bachelor's Degree - English Language Teaching
ÇANAKKALE 18 MART ÜNİVERSİTESİ
04.2001 -
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