TURALP SİVRİ
Cankaya
Summary
With over 20 years of experience in hotel management, I have consistently collaborated with chairpersons of the board. As a General Manager, I possess extensive expertise in directing operations, sales, digital marketing, revenue and cost management, as well as HR processes within the hospitality industry.
Throughout my career, I have prioritized maximizing profits while upholding quality standards. I am adept at inspiring and motivating teams with a genuine passion, consistently achieving target budgets with remarkable success. Additionally, I bring a strong sense of social responsibility to my work, viewing it as a vital aspect of my professional approach.
In 2012, I achieved the prestigious Green Star hotel status in Ankara, marking a significant milestone in my career. Utilizing strategic thinking abilities and fostering staff education have been pivotal aspects of my professional journey. Moreover, I obtained my MBA from Başkent University, further enriching my knowledge and skills.
Beyond my hospitality career, I harbor an interest in academia, aiming to impart the insights garnered throughout my experiences to aspiring young professionals. Currently, I serve as a part-time lecturer at Hacı Bayram Veli University's Faculty of Tourism.
Furthermore, I fulfilled my military service duties in 2006. Personally, I am happily married and blessed with two children.
Overview
23
23
years of professional experience
1
1
Certification
Work History
General Manager
CPAnkara Hotel, Sinerji AVM Ve Otel Yönetimi A.ſ.
2019.10 - Current
- Innovative marketing strategies were employed, resulting in a notable increase in turnover efficiency.
- Budget applications, employee selection and placement, training, programs and contracts were managed.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Led a team of skilled professionals to consistently achieve performance objectives and provide exceptional service.
- Conducted strategic planning studies to align hotel goals with current market trends and guest demands.
- With the Pre-Double Tree by Hilton Ankara/Ankamall project, our hotel is switching to the DoubleTree by Hilton brand, part of the global Hilton hotel chain. During this transition, I am managing all planning and implementation processes, while also coordinating online training programs through Hilton University to prepare our staff.
General Manager
Bera Holding, Bera Oteller Grubu
2015.05 - 2019.10
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
General Manager
Doğa Residence Hotel, Doğulu Grup
2009.10 - 2015.05
General Manager
Capital Plaza Hotel, Akman Holding
2005.06 - 2009.04
General Manager of Operations
Kalemci Hotel, Kalemci Şirketler Grubu
2001.10 - 2005.06
Education
MBA - Master of Business Administration
BAŞKENT UNIVERSITY
Ankara, Turkey06.2020
Tourism And Hospitality Management
HACETTEPE UNIVERSİTY
Ankara, Turkey02.2000
Arı Private High School
Ankara, Turkey06.1993
Skills
- Leadership and team building
- Business Development
- Networking abilities
- Administrative Skills
- Strategic Planning
- Performance Improvements
Accomplishments
- Ankara's First Green Star Award, Doğa Residence Hotel, Ministry of Tourism, 2012
- Hotel Website of the Year Award, CPAnkara Hotel, The Best Of ATID Ankara, 2019
- Social Responsibility Activity Award CPAnkara Hotel, The Best Of ATID Ankara, 2023
Certification
- Chess - Licenced Player
- Tennis - Licenced Player
Timeline
General Manager
CPAnkara Hotel, Sinerji AVM Ve Otel Yönetimi A.ſ.
2019.10 - Current
General Manager
Bera Holding, Bera Oteller Grubu
2015.05 - 2019.10
General Manager
Doğa Residence Hotel, Doğulu Grup
2009.10 - 2015.05
General Manager
Capital Plaza Hotel, Akman Holding
2005.06 - 2009.04
General Manager of Operations
Kalemci Hotel, Kalemci Şirketler Grubu
2001.10 - 2005.06
MBA - Master of Business Administration
BAŞKENT UNIVERSITY
Tourism And Hospitality Management
HACETTEPE UNIVERSİTY
Arı Private High School
- Chess - Licenced Player
- Tennis - Licenced Player
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