TUNCAY BÜYÜKTEPE
Toronto
Summary
Versatile professional with a proven track record in global sales, customer service, and operations, spanning diverse industries such as health tourism and real estate. Demonstrated expertise in online sales optimization, client relationship management, and operational efficiency. Adaptable leader excelling in cross-functional collaboration.
Overview
14
14
years of professional experience
Work History
International Senior Sales Representative
Clinichubuk I MedKor Sağlık
Istanbul
03.2021 - Current
- Directed seamless patient coordination, online sales, and after-sales support.
- Collaborated cross-functionally to optimize patient processes.
- Managed end-to-end lead generation and targeted campaigns.
International Sales and Ops Coordinator
TheLifeCo
Istanbul
04.2019 - 03.2021
- Orchestrated international sales processes for Detox centers.
- Provided comprehensive online sales and customer service support.
- Elevated guest experiences through personalized engagement
Online Sales and Ops Coordinator
Zuma Housing
Istanbul
02.2018 - 03.2019
- Steered online sales operations for an esteemed American housing company.
- Managed sales, customer service, and online marketing.
Customer Service Rep/Call Center Agent
Netflix
Amsterdam
04.2017 - 07.2017
Customer Service Rep/Technical Supporter
Teleperformance
Athens
06.2016 - 12.2016
Manager
Fiesta Cafe
Izmir
11.2015 - 05.2016
Volunteer
European Voluntary Service (EVS)
Rotterdam
09.2012 - 05.2013
- Engaged in various volunteering activities, including working with disabled people and children.
Jandarma /Rural Police
Turkish Military Service (TSK)
Adana
12.2009 - 05.2010
- Completed 5 months of compulsory military training.
Education
Master of Arts - Quaternary And Prehistory
Ferrara University
Italy06-2015
Bachelor of Arts - Archaeology
Ege University
Izmir, Türkiye10-2009
Skills
- Strategic Sales Leadership: Proven success in international sales
- Client Relationship Management: Adept at tailoring services for customer loyalty
- Operational Efficiency: Streamlined processes for smooth transitions
- Innovative Marketing: Executed dynamic online marketing
- Adaptability: Successfully acclimated to diverse cultures
- Customer Service Excellence: Proficient in online sales support
- Time Management: Efficient handling of multiple responsibilities
- Collaboration: Seamless cross-departmental communication
- Sales Presentation: Communicated value propositions effectively
Languages
Turkish
First Language
English
Advanced (C1)
C1
Affiliations
- scuba diving
- farming
- writing
Timeline
International Senior Sales Representative
Clinichubuk I MedKor Sağlık
03.2021 - Current
International Sales and Ops Coordinator
TheLifeCo
04.2019 - 03.2021
Online Sales and Ops Coordinator
Zuma Housing
02.2018 - 03.2019
Customer Service Rep/Call Center Agent
Netflix
04.2017 - 07.2017
Customer Service Rep/Technical Supporter
Teleperformance
06.2016 - 12.2016
Manager
Fiesta Cafe
11.2015 - 05.2016
Volunteer
European Voluntary Service (EVS)
09.2012 - 05.2013
Jandarma /Rural Police
Turkish Military Service (TSK)
12.2009 - 05.2010
Master of Arts - Quaternary And Prehistory
Ferrara University
Bachelor of Arts - Archaeology
Ege University