Tuğçe Pınar ÖZTÜRK

• Arçelik produces connected home appliances with over 45.000 employees throughout the world, Arçelik's global operations include subsidiaries in 53 countries, and 30 production facilities in 9 countries and 12 brands (one of the most known brands are Beko and Grundig in Europe)
• Kept projects on schedule by managing deadlines and adjusting workflows.
• Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
• Prepared meeting agendas and minutes for distribution and record keeping.
• Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
• Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
• Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.

References:

• Neslihan Duğan / Chapter Lead, Arçelik Electronics Özgür Sağlam / Chapter Lead, Arçelik Electronics İş Bankası, Softtech
• Derya Sarıkayalar / Director, İş Bankası Softtech / 0532 646 60 19
• Ömer Kul / Director, İş Bankası Softtech / 0505 344 48 53
• Alper Özpınar / İş Bankası Softtech / 0552 336 46 24
• Süheyla Türkyılmaz / R&D Project Manager and Mentor, Bilbest, Partnership with Softtech / 0535 930 45 41
• Ali Kafalı / R&D Project Manager, ACD, Partnership with Softtech / 0533 258 61 01
• Gürkan Kurkur / Unit Manager, Turkcell Global Bilgi / 0532 555 17 41
• Deniz Ak, Turkcell Global Bilgi / 0532 555 99 36
• Burcu Uslu / Market, Business, and Strategy Development, Turkcell Global Bilgi / 0532 555 96 55

I am currently a lecturer at Ankara University and previously lectured at Ondokuz Mayıs University and Erciyes University on Energy Storage Technologies.

Softtech, is a subsidiary company with Türkiye Is Bank, undersign digital banking solutions and also with products in various areas including software, finance industry, healtcare, port automation, real state portfolio management.
Having operations at a total of 8 different locations in Istanbul, Ankara, San Francisco and Shanghai. Software is implementing pioneering steps on the subject of digital transformation and innovative business models based on research and development

• Turkcell Global Bilgi is a Turkcell Group company providing services in 18 locations; 14 in Turkey, 4 in Ukraine with over 12,000 employees and a seat capacity of 8,000
• Turkcell is one of the top 3 digital telecom operators of Turkey and Global Bilgi has extensive experience in the telecom industry, the company provides services to the public sector, finance, energy and retail industries and for a wide customer portfolio
• Focused on industrial solutions, the company creates value with a revenue of 228 million USD, in the fields of customer experience, customer acquisition, tele sales, technical support, customer retention and loyalty, collections, customer information management, customer digitalization initiative and analysis
• It is among the top 30 IT companies in Turkey
• Ownership of software, technology and digital products as well as technical support services through utilization of robots and technology solutions – Robotic Process Automation (RPA), Augmented Reality, Chatbot, Artificial Intelligence (AI), CRM systems, social media management platforms, IT Service Management tools (ITSM) etc.
• Collaborated with cross-functional teams to achieve project goals on time and within budget.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Followed all company policies and procedures to deliver quality work.

• ROUTE
• Project Management, R&D engineering applications and all documentation processes requiring innovation and interpersonal communication skills
• Business and Project Development of Engineering projects including Concept Development, Project Planning, Investigating available Funding opportunities
• Knowledge on Horizon Europe, ERA.NET, EUREKA (ITEA, CELTIC, .
• Euronet, Newton, Europen R&D programmes ans R&D center processes
• I have worked in Arçelik, İş Bankası Softtech, Turkcell Global Bilgi, ODC Business Solutions as R&D Project Coordinator, Researcher and Project engineer
• Postdoc at Physics Engineering with no effect for a full-time business
• PhD degree in ITU Physics Engineering and GYTE Physics Department, Energy Storage Devices, Supercapacitors, MSc degree in ITU Physics Engineering, Novel Laser Optics
• Molecular spectroscopy for 11 years in ITU Lab
• Using Molecular Spectroscopy, Raman Spectroscopy and the statistical analysis of organic and inorganic molecular components in optoelectronics, 'Raman Spectroscopy Measurements of Embrio Waste Liquid Culture' thesis topic
• Graduate studies on experimental 'Electromagnetic waves in medicine', 'Experimental Applications in Quantum Electrodynamics and Lasers'.