TUĞÇE USTA SÜRMEZ
Türkiye İş Bankası
İstanbul
1
Certification
2027
years of professional experience
Senior Data Governance Lead and Senior System Architect with experience designing and leading enterprise-scale Data Governance initiatives within the banking industry. Expert in Governance Strategy, Metadata Management, Enterprise Data Catalog, Business Glossary, Data Lineage, Data Quality, AI Governance, and Enterprise Data Modeling. Led cross-functional teams delivering strategic data assets supporting more than 150 business units, 200+business domains, 1 million + data assets, and over 10,000 users.
Work History
Data Governance Lead | Senior System Architect
- Enterprise Data Governance
- Defined enterprise Data Governance strategy and governance operating model across 150 business units and 200+ business domains.
- Led implementation of Enterprise Data Catalog, Business Glossary, Metadata Management, Data Lineage, Classification, Data Ownership and Data Stewardshipwith a custom-built governance platform reducing manuel gov workload and significantly accelerating metadata lifecycle processes.
- Managed governance initiatives serving more than 10,000 users.
- Led a six person cross functional technical team.
- Mentored team members, fostering professional growth and enhancing team capabilities.
- Enterprise Data Catalog & Metadata
- Designed and implemented an Enterprise Data Catalog containing more than 1 million data assets (structured and unstructured) with fully automated metadata, and achieving 96% catalog completeness, which improved data discoverability and cross-team collaboration.
- Introduced LLM powered metadata generation to automate metadata documentation and business glossary creation.
- Improved metadata quality, discoverability and consistency enabling faster and more accurate self-service analytics.
- Data Quality
- Product Owner of the Enterprise Data Quality Platform.
- Led the delivery of a bank-wide Amazon Deequ based data quality platform, increasing overall data accuracy by 80%, reducing operational incidents, and ensuring high reliability for analytical and regulatory reporting.
- Designed reusable Data Quality frameworks using Amazon Deequ.
- Implemented more than 3,000 enterprise data quality rules.
- AI Governance
- Designed enterprise AI Governance aligned with ISO/IEC 42001.
- Defined governance capabilities for Model Ownership, Model Bias Management, Model Garden, Explainability, Lineage, Auditability, and AI Risk Management.
- Enterprise Data Modeling
- Product Owner of the Enterprise Data Modeling Platform.
- Defined and maintained enterprise-level data models using PowerDesigner; integrated logical and physical models into a centralized data modeling tool, increasing model completeness rate to 81% and improving consistency across departments
- Sensitive Data Discovery
- Product Owner of the Sensitive Data Discovery Platform.
- Designed automated sensitive data discovery and classification capabilities.
- Strengthened Data Security & Compliance with dynamic data masking capabilities automatically identifying and protecting millions of sensitive records, reducing compliance risks and ensuring full sensitive and personal data alignment.
- Implemented the transformation from traditional data operations to data product centric governance, focusing on ownership, security, data quality, data dictionary, and lifecycle management directly increasing enterprise AI readiness and trustworthiness across critical business domains.
Data Engineer
11 Years 6 Months- Contributed to the OFSAA Funds Transfer Pricing (FTP) and Profitability Management (PM) projects, delivering advanced profitability insights by customer, product, branch, and business line supporting strategic decision making with large scale analytical data.
- Developed and optimized complex SQL queries, improving data processing performance and reducing query execution times from 12 hours to 5 hours for large-scale data pipelines.
- Built and maintained OFSAA Multidimensional Profitability Application, increasing reporting accuracyand cutting manual effort through automated data integration and processing workflows.
- Led the migration of OFSAA ETL jobs from ODI 11g to 12c, modernizing data pipelines and improving system performance while reducing maintenance overhead.
- Managed ETL workflows and data ingestion from multiple heterogeneous sources, ensuring dataintegrity and consistency across the enterprise Data Warehouse (DWH) environment.
- Collaborated closely with internal business stakeholders, resolving data-related issues, managingexpectations, and delivering tailored analytical solutions that improved decision-making efficiency.
- Developed and maintained dashboards using BI tools to visualize key performance indicators.
Senior Project Manager
4 Years- Coordinated IT projects, vendor relationships, procurement, and budgeting processes.
- Managed contracts and ensured compliance with legal, regulatory, and corporate standards.
- Negotiated agreements with multinational vendors and optimized procurement costs.
IT Procurement Specialist
1 Year- Managed software and hardware procurement strategies and negotiations.
- Conducted cost analysis, price reduction strategies, and supplier tender processes.
- Handled contract management and supplier relationships.
Education
MSc - Computer Science with Artificial Intelligence
MSc - Business and Technology Management
BSc - Mathematics & Computer Science
Skills
Enterprise Data Governance
Governance Strategy
Governance Operating Model
Metadata Management
Business Glossary
Data Access & Security (Dynamic Masking)
Project Leadership & Agile/Scrum/Kanban Methodologies
Qliksense
BO
ODI
Datastage
CA ESP Workstation
Bash
Shell Scripting
Enterprise Data Catalog
Data Stewardship
Data Lineage
Data Quality
AI Governance
Enterprise Data Modeling
Enterprise Architecture
Stakeholder Management
Product Ownership
ISO/IEC 42001 & 27001
DAMA Framework
PowerDesigner
Amazon Deequ
SQL
PL/SQL
Spark
Python
Certification
- ISO/IEC 42001 Lead AI Auditor
- ISO/IEC 27001 Lead Auditor
- Collibra Data Governance Lead
- Collibra Solution Architect
- Collibra Data Steward
- TOGAF 9 Certified
- TOGAF 9 Foundation
- ITIL Foundation
- Mckinsey Forward Program
- Cobit
- Data Modeling Strategies
- Qliksense Developer
- Big Data Fundamentals and Enterprise Apache Spark
- Project Management Professional
CAREER HIGHLIGHTS
- Led enterprise Data Governance initiatives across more than 150 business units and 200+business domains.
- Managed a six member technical team delivering enterprise governance platforms.
- Designed and delivered an Enterprise Data Governance Platform managing more than 1 million data assets for 10,000+ users.
- Delivered an enterprise Data Quality Platform implementing more than 3,000 reusable data quality rules.
- Introduced LLM-powered metadata generation for Business Glossary and Metadata Management.
- Product Owner for Enterprise Data Quality, Data Modeling, LLM-based Business Glossary, and Sensitive Data Discovery platforms.
Languages
English
B2
Upper intermediate
Timeline
Data Engineer
Türkiye İş Bankası
01.2015 - 2020Read More
Senior Project Manager
İşNet (Subsidiary of Türkiye İş Bankası)
01.2011 - 01.2015Read More
IT Procurement Specialist
Yıldız Holding
01.2010 - 01.2011Read More
Data Governance Lead | Senior System Architect
Türkiye İş Bankası
2020 - CurrentRead More
University of York
MSc from Computer Science with Artificial Intelligence
Read More
Istanbul Technical University
MSc from Business and Technology Management
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Bahçeşehir University
BSc from Mathematics & Computer Science
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