Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Interests
Timeline
Tolgay Zeytinbaş

Tolgay Zeytinbaş

Inernational Trade And Bussines
Istanbul

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
9
9
years of post-secondary education
3
3
Languages

Work History

Airbnb Host

Airbnb
Istanbul
12.2022 - Current
  • Completed detailed assessments, effectively implementing comprehensive home consultation process.
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
  • Supervised team of 5 front desk agents and helped to resolve issues arising during shifts.
  • Evaluated and promptly resolved lodging facility operational issues.

Hotel General Manager

Villarenk Hotel
Alaçatı
06.2018 - 10.2022
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Supervised team of 2 front desk agents and helped to resolve issues arising during shifts.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Provided exceptional service and assistance to guests upon check-in.
  • Offered appropriate reservation options based on expected attendees when coordinating events.
  • Prepared monthly resort audits for review.
  • Developed and implemented marketing strategies to promote hotel services.

Theater Actor

Cihangir Atolye Sahnesi
Istanbul
06.2019 - 06.2023
  • Performed humorous and serious interpretations of emotional actions and situations, using body movements, and gestures.
  • Learned scripts to understand characters' relationships and develop role interpretations.
  • Studied scripts to successfully portray characters in dramas and comedies.
  • Made necessary adjustments to acting, following guidance and requests from directors.
  • Practiced lines and scenes independently and collaboratively to prepare for performances.
  • Learnt different styles and schools of acting to broaden work prospects.

Education

High School Diploma -

Antalya Collage, Antalya
09.2010 - 09.2014

International Bussines And Trade - International Business Management

University of Bilgi, Istanbul
09.2014 - 02.2020

Skills

    Brand Management

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Accomplishments

  • Resolved product issue through consumer testing.

Affiliations

  • Lions Club

Interests

Running, Acting, Dancing, Singing, Playing Basketball, Swimming, Meeting People, entrepreneurship

Timeline

Airbnb Host - Airbnb
12.2022 - Current
Theater Actor - Cihangir Atolye Sahnesi
06.2019 - 06.2023
Hotel General Manager - Villarenk Hotel
06.2018 - 10.2022
University of Bilgi - International Bussines And Trade, International Business Management
09.2014 - 02.2020
Antalya Collage - High School Diploma,
09.2010 - 09.2014
Tolgay ZeytinbaşInernational Trade And Bussines