Tolga Hızarcı
Group & Travel Sales Executive
Istanbul
Summary
I am experienced Tourism and Hospitality specialist seeking a full-time position in the field of Business Development. Adept at working effectively to achieve goals both as a cross functional team member and individual contributor. Where ı can apply my knowledge and skills for continuous improvement. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Group & Travel Trade Sales Executive
Shangri-La Bosphorus, Istanbul
2 2022 - Current
- Responsible of CIS, India and Far East market, working with local and international agencies.
- I have already participated LTM 2022,2023,2024, Baku Travel Bazaar 2022 and 2023, Deluxe Travel Mart - Almaty on behalf of Shangri-La Bosphorus, Istanbul.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Established and maintained positive relationships with agencies to determine product availability and quality.
- Negotiated contract terms with agencies, securing favorable conditions for both parties while maximizing profitability.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Expanded market share with strategic territory planning and targeted prospecting.
- Conducted comprehensive market research to identify emerging trends and adjust sales approach accordingly.
Groups & Banquets Sales Executive
Mövenpick Hotel Istanbul Golden Horn
12.2021 - 02.2022
- Business Development (Customer Acquisition, Rapport Building, Market Research, Forecasting and planning).
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Developed strong rapport with customers and created positive impression of business.
Corporate Sales Representative
Latanya Hotel
8 2018 - 7 2021
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Conducted market research to identify customer needs and preferences.
- Developed customized sales presentations for key clients, resulting in increased business partnerships.
- Conducted competitor analysis to identify gaps in the market and developed strategies to capitalize on those opportunities.
Food and Beverage Attendant
Hilton SA
05.2018 - 07.2018
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Collaborated with supervisor and servers to discuss logistics and maintain smooth operations.
- Maintained clean and organized dining areas for an enjoyable guest experience.
Food and Beverage Attendant
Limak Ambassadore Hotel
02.2018 - 05.2018
- Established rapport with customers by providing friendly and attentive service.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
Trainee
Jw Marriott Hotel
06.2015 - 09.2015
- Restaurant, Room Service and Banquet organizations.
Education
Bachelor of Science - Tourism Management
Necmettin Erbakan University
Konya, Turkey 04.2001 - 2017.05
Bachelor of Science - Tourism Management
Gazi University ( Student Exchange Program)
Ankara, Turkey 05.2014 - 2015.05
Skills
Microsoft Office
undefinedPersonal Information
- Place of Birth: Ankara
- Date of Birth: 02/09/93
- Gender: Male
- Nationality: T.C
- Driving License: B
- Marital Status: Married
Military Service
Done
References
References available on request.
Timeline
Groups & Banquets Sales Executive
Mövenpick Hotel Istanbul Golden Horn
12.2021 - 02.2022
Food and Beverage Attendant
Hilton SA
05.2018 - 07.2018
Food and Beverage Attendant
Limak Ambassadore Hotel
02.2018 - 05.2018
Trainee
Jw Marriott Hotel
06.2015 - 09.2015
Bachelor of Science - Tourism Management
Gazi University ( Student Exchange Program)
05.2014 - 2015.05
Bachelor of Science - Tourism Management
Necmettin Erbakan University
04.2001 - 2017.05
Group & Travel Trade Sales Executive
Shangri-La Bosphorus, Istanbul
2 2022 - Current
Corporate Sales Representative
Latanya Hotel
8 2018 - 7 2021
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