- Versatile team member offering over 3 years of experience in Sales Analysis handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Energetic Sales Analyst well-educated in Business intelligence Systems . Proficient in cash register and POS system operations. Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.Outgoing Sales professional with a track record of improving sales and elevating the company profile within the market .
Hi, I’m
Tichaona Kalambayi
Sales Analyst
Summary
Overview
11
years of professional experience
Work History
Famagusta, Cyprus
Sales Clerk
01.2019 - Current
Job overview
- Created and constructed product displays to attract customers to new products, increasing total weekly sales by 25%.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Exceeded over 30% sales quotas, successfully achieving recognition for outstanding performance.
- Helped over 100 customers daily with buying experience to increase customer satisfaction.
- Retained excellent client satisfaction ratings up to 30% more as compares to previous sales quotas through outstanding service delivery.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations which resulted in 25% increase in sales.
- Created and constructed product displays to attract customers to new products, increasing total monthly sales by 20%.
Sakunda Petroluem Zimbabwe
Salesperson
03.2013 - 09.2014
Job overview
- Provide exceptional customer service through answering questions and resolving any issues or concerns in a timely and friendly manner.
- Handle cash and card transactions, and cash up at the end of the shift.
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting in 30% increase in sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Logged reports, expenses, receipts, and sales in company database.
- Networked within community to build and nurture successful relationships with new and long-term customers.
Education
Eastern Mediterranean University Cyprus
Bsc from Management Information Systems
06.2018
University Overview
Cyprus International University Cyprus
Master Of Applied Science from Management Information Systems
02.2022
University Overview
Skills
- Salesforce
- PowerPoint
- Data Analysis
- Analytical Support
- SQL
- Cloud Computing
- Customer Relationship Management
- Sales Operations
- Business Intelligence
- Financial Analysis
- Client Service
- Marketing Analysis
- Sales Forecasting
- Data Visualization
- Statistical Analysis
- Technical Support
- Sales Expertise
- Cash Handling
- Staff Training
- Accurate Money Handling
- Loyalty Programs
- Financial Transactions
- Light Housekeeping
- Food Sales and Promotion
Languages
English
Bilingual or Proficient (C2)
Turkish
Advanced (C1)
Hebrew
Elementary (A2)
Timeline
Sales Clerk
Famagusta, Cyprus
01.2019 - Current
Salesperson
Sakunda Petroluem
03.2013 - 09.2014
Eastern Mediterranean University
Bsc from Management Information Systems
Cyprus International University
Master Of Applied Science from Management Information Systems