Özge Tezel
Industrial Engineer & IT Project Manager
Istanbul,34
Summary
Industrial Engineer with a strong background in IT project management, international supply chain operations, and process optimization. Skilled in Agile and PMP methodologies, with proven success in leading SaaS-based application development projects and optimizing complex processes. Adept at cross-functional collaboration, data-driven decision making, and implementing digital transformation initiatives that deliver measurable results. Experienced in working with global teams, managing logistics IT solutions, and ensuring seamless coordination across multiple countries and regions.
Overview
7
7
years of professional experience
1
1
Certification
3
3
Languages
Work History
IT Project Manager
CrewLabs
İstanbul
12.2024 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Managed the full lifecycle of a SaaS-based hotel management and workforce optimization application.
- Defined business requirements, coordinated backend, API, and UI/UX design teams, applying Agile methodology.
- Delivered a multi-device, scalable cloud-based solution, improving client task efficiency by 20%.
Business Unit IT Specialist
DHL Supply Chain / LLP – EU & UK
08.2022 - 08.2024
- Managed IT solutions for Turkey and Europe, working with ORACLE systems.
- Reduced EDI process errors by 15%, improving data flow and operational performance.
- Applied PMP, Agile, and Lean methodologies to optimize logistics IT processes.
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
IT Product Team Member
HepsiBurada – Hepsijet
İstanbul
08.2021 - 07.2022
- Oversaw development of an R&D project monitoring tool in the IT department.
- Improved reporting accuracy and tracking of R&D project timelines by 25%.
- Enhanced system performance by optimizing code and implementing efficient algorithms.
Middle East & Africa Marketing - Intern
Roketsan Roket Sanayii Ve Ticaret A.Ş
Ankara
06.2018 - 07.2018
- - Contributed to marketing operations in the defense industry (details confidential).
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
Liaison Officer
T.C. Ministry of Foreign Affairs
05.2016
- - Supported the World Humanitarian Summit, collaborating with Barbados’ Interior Minister.
Education
Bachelor of Science - Industrial Engineering
Marmara University
İstanbul08.2025
Bachelor of Science - Industrial and Systems Engineering
Yeditepe University
İstanbul08.2020
High School Diploma -
Y.K.P. Science High School
Izmir, Turkey06.2013
Skills
Project Management: Agile, PMP, Lean
API, UI/UX Design, Postman, MS SQL Database, EDI, FTP, Web Services
Analytical Thinking
Team Collaboration
Adaptability
Certification
Power Query & Power Pivot
Accomplishments
- Reduced EDI process errors by 15% at DHL, improving operational data quality.
- Led SaaS application project that increased client operational efficiency by 20%.
Timeline
IT Project Manager
CrewLabs
12.2024 - Current
Business Unit IT Specialist
DHL Supply Chain / LLP – EU & UK
08.2022 - 08.2024
IT Product Team Member
HepsiBurada – Hepsijet
08.2021 - 07.2022
Middle East & Africa Marketing - Intern
Roketsan Roket Sanayii Ve Ticaret A.Ş
06.2018 - 07.2018
Liaison Officer
T.C. Ministry of Foreign Affairs
05.2016
Bachelor of Science - Industrial Engineering
Marmara University
Bachelor of Science - Industrial and Systems Engineering
Yeditepe University
High School Diploma -
Y.K.P. Science High School