Tenzile Gül

• Responsible for managing in defense and energy sector in Turkey and having direct report to HQ in Taiwan. Responsibility of CIS region was taken of defense sector since 2025. ( End users: General Directorate of Security,Turkish Air Force, Gendarmerie General Command, Turkish Navy, Havelsan,Aselsan, TAI, TEI, Roketsan ,Ministry of the Interior ,Ulak )
• Developing action plans with trusted Partners –Resellers and SIs to deploy new customer-focused solutions based on Defense, ,Aviation and Aerospace Industry, Energy ( Distributed Companies, TEIAS,EUAS,Ministry of Energy ) Telco, ( Turk Telecom, Turkcell) Transportation ( ITS, TCDD ) on the public and industry sector. Making strategic business decisions about this sectors on behalf of Advantech .
• Develop and target process sourcing plan with market developer, and aiming to growth in the industrial market with Advantech hardware's and industrial cyber security cloud applications.
• Proactively leads early engagements and Leads business development planning processes for industrial market.
• Manage special projects as assigned by management to meet customer and cross-functional with Advantech teams in local and global ( Product, PD, Sales team, HW and SW Application teams and channel management team)
• Following- up forecast ( Monthly/Quarterly and Annually) achievable goals. Exceeded revenue targets consistently through rigorous pipeline management and strategic planning.
• Ensure of understanding the scenarios, features and functions within each of the products and how these are applied to partner’s inquiries or end-user’s requirements. Technical aptitude for understanding how technology products and solutions solve business problems

• Ensured timely resolution of client issues, maintaining strong satisfaction rates despite challenging situations or setbacks.
• Introduced new products successfully into regional defense clients by collaborating with cross-functional teams on launch strategies.
• Identifies problems, reviews data, determines the root causes, and provides scalable solutions on the partners and end-users.
• Maximized revenue generation from existing accounts and new accounts by upselling complementary products and services based on client requirements and RFQ. Demonstrating of the full sales cycle and the ability to follow a structured sales process and technical process.
• 2023 Quota 865K USD >Ach USD 1.15M %133.6

2024 Quota USD 1.25M > Ach. USD 1.07M %81

(End of 2024 1600 pcs ordered Single Board Computer from Defense sector USD 1.1M USD for 2025 revenue.

2025 Quota USD 1.3M >>Ach 88%

• Building a business value framework for the top accounts and Industrial Enterprise customers in Turkey
• Building integrated solutions with wearable digital transformation for industrial key accounts
• Focusing and selling state-of-the-art wearable hardware&software technologies for industrial companies.
• Driving solutions with cutting-edge mobile-first software backed by artificial intelligence
• Researching and understanding industry trends in wearable software technologies in the world
• Driving growth in Tofna’s and Realwear’s strategic value portfolio through positioning these solutions with the customers
• Management of a variety of industrial sectors, Defense Sector , Public Sector, Oil & Gas, Energy, Automotive etc..
• Proactively leads early engagements and Leads business development planning processes for industrial market.
• Represented company and promoted products at conferences and industry events.
• Creating long-term partnerships and relationships with customers
• Be a business partner for new selling partners providing them with data-driven insights and advice to optimize their success on Realwear Inc.
• Enable selling partners to learn and master Realwear and Tofna's tools and systems so they may become self-sufficient in handling their catalog, inventory and performance efficiently and to the required standards
• Contribute to the development of scalable solutions for “self-service selling partners”
• Develop, deploy, and manage outbound selling partner and customers engagement campaigns
• Track and report business development results, analyze data, interpret reports and information

• Communicated business performance, forecasts and strategies to investors and shareholders.
• Understanding the scenarios Enterprise & Government Customers design mobile & web apps with the best user experience and seamless integration with their current IT investments is one of Kuika’s top priorities on the Low Code Platform
• Ensure of understanding the scenarios, features and functions within each of the technical products and how these are applied to address business and software needs.
• Participating in the management revision and Digital Transformation projects; meeting with integration companies and customers
• Creating case studies that show the effects of Industry 4.0 on the workforce
• Building a business value framework for the enterprise customers
• Utilizing Kuika Low-Code software technologies, developing new, state of the art information technology for the customers
• Develop, deploy, and manage outbound selling partner and customers engagement campaigns
• Track and report business development results, analyze data, interpret reports and information
• Manage special projects as assigned by management to meet customer and cross-functional team needs.

• Working closely with account solutions architects to identify key projects into the public accounts.
• Manage the account planning process and delivery of strategic plans in Turkcell
• Creating long-term partnerships and relationships with customers
• Identify opportunities to expand business relationship through cross-sells and up-sells of Turkcell Superonline Fix solutions (ME, MPLS, VLAN, hardware, etc) Ministry of Foreign Affairs, Turkish Parliament .
• Improved communication and orchestrating within the technical and project department by implementing regular meetings focused on reviewing progress and sharing achievement on the PPP Health project.
• Knowledge of all Fixed MPLSVPN & Voice Networks , Telecom MPLS Architecture and Development and Telecom Security Services.
• Developing integration and strategic plans for Information Technologies and Telecommunication Projects of Governments and Top Enterprise Key Accounts
• Developing integration PPP Health Projects & strategic plans for business scope of Turkcell Digital Solutions
• Exceed revenue targets for mobile and fixed accounts
• Orchestrating, engagement, guides and providing feedback to the extended PPP Health Projects, Public Tenders and Top Enterprise Key Accounts

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Collaborated with presales team to identify potential upsell opportunities and expand client base.
• Responsible for a client portfolio, averaging top 100 accounts ( Unted Nations Agencies, Embassies, Information Technologies, Constructions and Manifacturers)
• Responsible for management of these accounts and reaching Mobile & Fix,Digital Marketing KPIs targets
• Preparing customer care reports and to deliver other departments
• Understanding both technical and business needs of the companies and preparing strategies accordingly
• Focused on customer loyalty, subscription, contract management and upsell opportunities.
• Working with various solution partners to create new opportunities in order to create more profitable business
• Creating long-term partnerships and relationships with customers
• Develops and updates expertise in IT and GSM Technologies
• Engagement with the customer to identify opportunities and following work in progress for accounts
• Identify and address customers critical technical issues (escalations) and non-technical issues, and coordinate necessary support activities.
• Knowledge of all Fixed MPLSVPN & Voice Networks , Telecom MPLS Architecture and Development and Telecom Security Services.

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Monitoring and improving team performance
• Aiming to succeed operational goals.
• Reporting and analyzing the operational process including service level, quality and customer satisfaction to Turkcell

• Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
• Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle post retirement.
• Creating long-term partnerships and relationships with customers
• Preparing customer care reports and to deliver other departments

• Collected customer information and analyzed customer needs to recommend potential products or services behalf Turkcell Platinium Customers.
• Retained dissatisfied customers by offering empathetic listening skills followed by effective problem-solving approaches tailored to each individual case.
• Maintained accurate records of all client interactions through diligent use of CRM systems, allowing for targeted follow-ups and efficient customer history referencing.