Tarik Alan
IT Business Analyst
Istanbul
Summary
Experienced IT Business Analyst with a strong background in software development, system integration, and business process optimization. Proven track record in leading Agile teams, managing cross-functional projects, and implementing IT solutions that align with business objectives. Skilled in SQL, PostgreSQL, Jira, API integration, and reporting tools. Led major projects at LC Waikiki, including Next Day & Fast Delivery and DeliveryService Modernization, improving operational efficiency and reducing system downtime. Passionate about data-driven decision-making, process improvement, and stakeholder communication.
Overview
2
2
years of professional experience
2
2
Languages
Work History
IT Business Analyst
LC Waikiki
08.2023 - Current
- Conduct business analysis for IT projects, identifying and documenting requirements for application development and integration.
- Led cross-functional teams in agile and scrum environments to improve IT systems and application workflows.
- Managed the Next Day & Fast Delivery Project, aligning all teams and ensuring smooth execution within a 3-month timeframe.
- Spearheaded the DeliveryService Modernization Project, transitioning WCF services to RESTful API and implementing MongoDB-based logging.
- Oversaw logistics and cargo integrations with Scotty Cargo, HepsiJet, Sürat Kargo, and Kargoist, optimizing supply chain efficiency.
- Facilitated SQL training sessions and knowledge-sharing workshops within the company.
- Collaborated with architecture and security committees to align IT strategies with business goals.
Application Solution Specialist
LC Waikiki
08.2022 - 08.2023
- Provided technical and application support for 7 countries in the e-commerce sector, ensuring seamless operations.
- Developed and maintained MS Reporting Services (SSRS) reports for business units based on their analytical needs.
- Identified and troubleshooted application issues from incoming support calls, documenting and tracking bug reports when necessary.
- Assisted in application performance optimization and continuous improvement strategies to enhance business efficiency.
Education
Bachelor of Arts - Computer And Information Sciences
Ahi Evran Üniversitesi
Kırşehir, Turkey 04.2001 -
Skills
- Software development life cycle
- User acceptance testing
- API integration
- Business process modeling
- SQL & Database Management (MS SQL, PostgreSQL, MongoDB, Redis)
- Agile & Scrum Methodologies (Scrum Master experience)
- Business Process Optimization
- Requirement Gathering & Gap Analysis
- JIRA & Project Management Tools
- API Testing & Integration (Postman, Swagger, RESTful APIs)
- Stakeholder Communication & Alignment
- Data Analytics & Reporting (MS Reporting Services, Power BI)
Timeline
IT Business Analyst
LC Waikiki
08.2023 - Current
Application Solution Specialist
LC Waikiki
08.2022 - 08.2023
Bachelor of Arts - Computer And Information Sciences
Ahi Evran Üniversitesi
04.2001 -