Talin Diker

• Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity and effectiveness.
• Reviewed performance results to target and take corrective measures with authorization and escalation.
• Prepared annual budgets with controls to prevent overages.
• Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
• Managed budget implementations, employee evaluations and contract details.
• Applied creative reasoning and logic to resolve complex and specialized managerial issues and develop sound solutions.

• Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
• Developed internal requirements and standards to minimize regulatory risks and liability across programs.
• Drove implementation of ERP and time schedule software to automate office operations.
• Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using EDMS software.
• Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
• Managed 10 to15 employees with continuous coaching and mentoring.

• Monitored ongoing technical compliance with applicable laws and regulations.
• Wrote work orders, accounting for standard budgeting guidelines and operational parameters.
• Provided technical support in both on-site and telephone consultations.
• Reported regularly to managers on project budget, progress and technical problems.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Maintained open communication by presenting regular updates on project status to clients.

▪ Contract Name: Infrastructure project of Tarsus, Mersin – Infrastructure construction of sewerage, drainage and water supply lines with engineering structures according to FIDIC Specifications.

▪ Contract Consultant company: IGIP - Ingenieur Gesellschaft für internationale Planungsaufgaben mbH – Germany

▪ Employer: Tarsus Municipality - Turkey

Static calculations of minor engineering structures, submissions of subcontractors’ payment certificates and interim payment certificates, budgetary control and project schedule.