Reading of science-fiction books
Svetlana Guzik
Istanbul
Summary
An open-minded person who has got lots of motivation to get new skills and knowledge, the employee who started desperately working at the age of 16 and got the desire to find the work place for strong administrative, relationship-building and problem-solving abilities.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Restaurant Waitress
The Pancake Man
South Yarmouth
06.2022 - 09.2022
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Assistant Restaurant Manager
Palio Pizzeria
Hyannis
06.2022 - 09.2022
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Salesman of Educational Courses
Skyeng
12.2021 - 05.2022
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Used Microsoft Word and other software tools to create documents and other communications.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Supply and Sales Specialist
Ecomake
Chelyabinsk
03.2021 - 12.2021
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Area Manager of Logistics
Arkaim
Chelyabinsk
07.2020 - 03.2021
- Conducted research to address shipping errors and packaging mistakes.
- Directed shipping and receiving of wide range of products daily.
- Handled day-to-day shipping and receiving overseeing more than 5 packages per day.
- Negotiated with various freight companies and received annual contracts, resulting in cost savings of 10%.
Restaurant Hostess
The Pancake Man
South Yarmouth
06.2019 - 09.2019
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Shop Manager
Pizzaz
South Yarmouth
06.2019 - 09.2019
- Created employee schedules to align coverage with forecasted demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Created Bills of Material from drawings to supply shop with required materials.
- Managed inventory control, cash control and store opening and closing procedures.
Manufacturing Worker
Ecomake
Chelyabinsk
09.2018 - 05.2019
- Maintained organized work area by cleaning and removing hazards.
- Reviewed production schedules and streamlined processes.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Prepared reports and technical documentation of day-to-day production processes.
Museum Guide
Experimentus
Chelyabinsk
07.2017 - 07.2018
- Entertained tour guests with various props and signs for maximum engagement, fun and lasting memories.
- Built personal relationships with guests to promote positive experiences.
- Worked closely with management staff to create new and lucrative tours.
- Guided groups of up 10 people on tours of 25.
Restaurant Waitress
Malahit
Chelyabinsk
07.2014 - 08.2014
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Security Guard
Signal
Chelyabinsk
06.2014 - 07.2014
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
Education
Bachelor of Science - Logistics Management
South Ural State University
Chelyabinsk, Russia 09.2016 - 09.2021
Skills
Problem solving strength
Interests
Hiking
Swimming
Sewing
Languages
Being a good buddy
Timeline
Restaurant Waitress
The Pancake Man
06.2022 - 09.2022
Assistant Restaurant Manager
Palio Pizzeria
06.2022 - 09.2022
Salesman of Educational Courses
Skyeng
12.2021 - 05.2022
Supply and Sales Specialist
Ecomake
03.2021 - 12.2021
Area Manager of Logistics
Arkaim
07.2020 - 03.2021
Restaurant Hostess
The Pancake Man
06.2019 - 09.2019
Shop Manager
Pizzaz
06.2019 - 09.2019
Manufacturing Worker
Ecomake
09.2018 - 05.2019
Museum Guide
Experimentus
07.2017 - 07.2018
Bachelor of Science - Logistics Management
South Ural State University
09.2016 - 09.2021
Restaurant Waitress
Malahit
07.2014 - 08.2014
Security Guard
Signal
06.2014 - 07.2014