Summary
Overview
Work History
Education
Skills
Timeline
Generic

SUNDAY ODEH

BUSINESS
ISTANBUL

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

1
1
year of professional experience
1
1
year of post-secondary education

Work History

Customer Service Representative

H/M
ISTANBUL
07.2019 - 03.2020
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

MBA - Business Administration

OKAN UNIVERSITY
TURKEY ISTANBUL
09.2021 - 08.2022

Skills

Sales expertise

Timeline

MBA - Business Administration

OKAN UNIVERSITY
09.2021 - 08.2022

Customer Service Representative

H/M
07.2019 - 03.2020
SUNDAY ODEHBUSINESS