Suna Çetiner
Sr Product Owner | UX & UI | E-Commerce | Agile Methodologies
Istanbul
Summary
Proactive and achievement-oriented Senior Product Owner bringing 10 years of digital and retail experience with special emphasis helping product design and implementation. Excellent relationship-building, organizational, and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
Senior Product Owner
Decoverse Ev Dekorasyon A.Ş.
09.2021
- Agile Project Management (Scrum), Sprint Planning, Backlog Management, UX & UI Processes, New Projects (Interior Design Platform, Ready to Buy Bathroom Packages, Generative AI…)
E-Commerce Manager
Miele Elektrikli Aletler Dış Tic. ve Paz. Ltd. Şti
02.2021 - 09.2021
- Sales & Operations of shop.miele.com.tr, Project Management, Performance Marketing Agency Management, UX Optimizations, Promo Calender
E-Commerce Team Leader
Penti Giyim San. A.Ş
02.2018 - 01.2021
- Project Management (Hybris, Intershop & Akinon Projects, ERP Integrations), Sales & Operations of penti.com.ro, Leading performance marketing team, Leading visual team according to promo plans and seasonal launches, Leading Customer Services & Operations Team
E-Commerce Project Specialist
Penti Giyim San. A.Ş
08.2016 - 01.2018
- Project management (Top projects: Mobile website, Click&Collect, Payment Systems Integration, New Promotion Module etc…), Development testing, 3rd party management, SEO, Usability design & A/B testing, Merchandising Publishing (Banner, Sales Campaigns, Promotions, Free Shipping, Badges etc.), Product Procurement & Stock refill for low stock items, Online CRM, personalization, CRM reporting, CRM campaign implementation (Vouchers, segmented promotions etc.)
E-Commerce Content Associate
Mavi Giyim A.Ş
07.2014 - 08.2016
- Mavi.com software project (know-how support for e-commerce portal, CMS Cockpit, UX planning, content procedures…), Editing product contents (visuals, descriptions, fit infos…), Editing visual content of mavi.com (homepage, landing pages, campaign pages, menu navigations…), Search engine optimization, Adapting seasonal offline campaigns to mavi.com, Know-How support to new projects, Pre-testing of projects to deploy, Organizing deployment plans
E-Commerce Part-Time
Mavi Giyim A.Ş
07.2013 - 06.2014
- Editing product contents, General categorization of mavi.com, Weekly report of best and worst selling products, Product sorting
CRM Intern
Cegedim
07.2012 - 08.2012
- Visualizing the user guide of an interface for hairdressers’ network in Paris, Assistantship to the software developer of the interface
Education
Business Administration -
Galatasaray University
01.2010 - 04.2014
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Galatasaray High School
01.2005 - 04.2010
Skills
Strategic Visioning
Effective Communication
Data-driven decision-making
Stakeholder Management
Agile Methodology
Scrum Framework
Product Roadmapping
Backlog Prioritization
Release planning
UX & UI
Timeline
Senior Product Owner
Decoverse Ev Dekorasyon A.Ş.
09.2021
E-Commerce Manager
Miele Elektrikli Aletler Dış Tic. ve Paz. Ltd. Şti
02.2021 - 09.2021
E-Commerce Team Leader
Penti Giyim San. A.Ş
02.2018 - 01.2021
E-Commerce Project Specialist
Penti Giyim San. A.Ş
08.2016 - 01.2018
E-Commerce Content Associate
Mavi Giyim A.Ş
07.2014 - 08.2016
E-Commerce Part-Time
Mavi Giyim A.Ş
07.2013 - 06.2014
CRM Intern
Cegedim
07.2012 - 08.2012
Business Administration -
Galatasaray University
01.2010 - 04.2014
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Galatasaray High School
01.2005 - 04.2010