Riding Motorcycles
Şıumaf Demirbaşça
Cabin Crew
Istanbul,34
Summary
Experienced with passenger service and safety protocols, ensuring seamless flight experience. Utilizes effective communication and conflict resolution skills to address passenger needs and enhance satisfaction. Track record of maintaining composure and efficiency in dynamic environments, contributing to overall team success.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Cabin Crew Member
Turkish Airlines
İstanbul, Istanbul
02.2023 - 07.2024
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
Courier
Trendyol
Istanbul, Istanbul
05.2020 - 08.2022
- Followed company policies and procedures during shift.
Sales Manager
Decathlon
İstanbul, Istanbul
06.2018 - 12.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
High School Diploma -
Nişantaşı Temel High School
04.2001 -
Skills
Safety awareness
Passenger assistance
Food and beverage service
Grooming and personal hygiene
Interests
Camping and fishing
Timeline
Cabin Crew Member
Turkish Airlines
02.2023 - 07.2024
Courier
Trendyol
05.2020 - 08.2022
Sales Manager
Decathlon
06.2018 - 12.2018
High School Diploma -
Nişantaşı Temel High School
04.2001 -