SULTON ZUKHUROV
Dubai
Summary
Multilingual sales and customer experience professional with over 10 years of experience in luxury automotive, retail, and export sales across the UAE and Tajikistan. Skilled in client relations, business development, and delivering premium customer service in multicultural environments. Adept at building long-term relationships, problem-solving, and supporting organizational growth with a results-driven approach.
Overview
14
14
years of professional experience
5
5
Languages
Work History
Customer Experience Executive
Rolls-Royce Motor Cars – AGMC Dubai, UAE
03.2025 - Current
- Serve as the primary contact for VIP clients, ensuring exceptional service aligned with Rolls-Royce standards.
- Manage customer inquiries, service follow-ups, and complaint resolution with professionalism and discretion.
Export Sales Executive
Pan Gulf Marketing – Dubai, UAE
12.2021 - 03.2025
- Negotiated with international clients and prepared sales proposals, proforma invoices, and contracts.
- Coordinated logistics, deliveries, and handled all export documentation.
- Strengthened client relationships through effective communication and tailored solutions.
Senior Sales Associate
Homes r Us – Dubai, UAE
12.2017 - 01.2020
- Managed customer needs, handled key requests, and ensured smooth communication between teams.
- Achieved consistent sales growth by upselling and cross-selling furniture products.
- Trained and guided new staff on customer service standards.
Customer Service Representative
Tractebel Engineering – Rogun, Tajikistan
05.2014 - 06.2016
- Handled customer inquiries, complaints, and provided aftersales support.
- Performed translation/interpretation between English, Russian, and Tajik for technical projects.
- Assisted in localization of documents and presentations for international stakeholders.
Sales Executive
Al Jaber Optical – Dubai, UAE
01.2012 - 01.2014
- Delivered product presentations and promoted eyewear solutions to diverse clients.
- Consistently achieved sales targets and provided personalized recommendations.
Education
Bachelor of Economics -
Tajik State University of Commerce
Arabic Language & Literature - undefined
Nile Center
High School Graduate - undefined
Skills
- Customer Experience & Client Relations
- Sales strategy development
- Problem-Solving & Negotiation
- Cross-functional coordination
- Adaptability and flexibility
- Decision-making
- Teamwork and collaboration
Interests
Languages, Travel, Football, Fitness
Timeline
Customer Experience Executive
Rolls-Royce Motor Cars – AGMC Dubai, UAE
03.2025 - Current
Export Sales Executive
Pan Gulf Marketing – Dubai, UAE
12.2021 - 03.2025
Senior Sales Associate
Homes r Us – Dubai, UAE
12.2017 - 01.2020
Customer Service Representative
Tractebel Engineering – Rogun, Tajikistan
05.2014 - 06.2016
Sales Executive
Al Jaber Optical – Dubai, UAE
01.2012 - 01.2014
Arabic Language & Literature - undefined
Nile Center
High School Graduate - undefined
Bachelor of Economics -
Tajik State University of Commerce