SUDE BERKAN
Dubai,United Arab Emirates
Summary
Personable and motivated professional dedicated to creating welcoming and enjoyable dining experiences. Skilled in customer service and communication, with knack for multitasking and maintaining calm under pressure. Ready to contribute to enhancing guest satisfaction and operational efficiency in hostess role.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Restaurant Hostess
Rixos Premium Dubai JBR
JBR, Godiva
02.2024 - 06.2025
- Facilitated customer inquiries, resulting in improved guest experience.
- Enhanced customer satisfaction by greeting and escorting guests to their tables.
- Utilised interpersonal skills in dealing with difficult situations, achieving satisfactory resolutions.
- Conducted inventory checks regularly, ensuring availability of necessary items.
- Maintained constant communication with culinary team about dietary restrictions or allergies noted by guests ensuring safe dining experiences.
Restaurant Hostess
Czn Burak Restaurant
06.2023 - 01.2024
- Greeted guests and escorted to tables, minimising wait times.
- Processed reservations and take-away orders by phone, answered customer questions and provided accurate waiting times.
- Welcomed guests with warmth and professionalism to establish positive first impressions.
- Checked on guests to maintain food and service satisfaction.
Education
Bachelor of Science - Üsküdar University
Faculty of Communication
Istanbul 09.2016 - 07.2020
Skills
- Seven Rooms
- Reservation software operation
- Seating arrangement
- Efficient time management
- Opening and closing procedures
- Restaurant seating plans
- Menu knowledge
- Communication skills
Languages
Turkish
English
Timeline
Restaurant Hostess
Rixos Premium Dubai JBR
02.2024 - 06.2025
Restaurant Hostess
Czn Burak Restaurant
06.2023 - 01.2024
Bachelor of Science - Üsküdar University
Faculty of Communication
09.2016 - 07.2020