Stephanie Kucha
Student
Istanbul,Istanbul
Summary
Proven leader and fast learner, adept in business development and customer service, significantly enhanced customer satisfaction at Ivy Supermarket. Expert in order management and business planning, leveraging leadership skills to drive results. Excelled in creating eco-friendly solutions at Mt Square Hotel, showcasing a commitment to excellence and innovation.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Ivy Supermarket
Makurdi,Nigeria
04.2022 - 09.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Cleaning Staff Member
Mt Square Hotel
Makurdi, Nigeria
03.2021 - 03.2022
- Promoted eco-friendly practices by using environmentally friendly cleaning products whenever possible.
- Provided exceptional customer service via courteous interactions with clients while conducting cleaning duties.
- Improved overall appearance of the facility with thorough attention to detail during daily cleaning routines.
- Increased customer satisfaction by maintaining a consistently clean and well-organized environment.
Education
Bachelor Of Science - Computer Engineering
Istanbul Atlas University
Istanbul,TurkeyHigh School Diploma - Science
Regina Pacis College
Abuja,Nigeria11.2020
Skills
Customer service
Languages
English
Advanced (C1)
Timeline
Assistant Store Manager
Ivy Supermarket
04.2022 - 09.2022
Cleaning Staff Member
Mt Square Hotel
03.2021 - 03.2022
Bachelor Of Science - Computer Engineering
Istanbul Atlas University
High School Diploma - Science
Regina Pacis College